fix problems on Opencouple [iphone]

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—— Run into issues on Opencouple? Get help pending when official support gets back to you!

Opencouple - Meet With Couples
Info:
company: Spicer Limited
: https://opencouple.app
Chat with our AI-based Opencouple Support
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Bugs issue

Inability to like profiles or chat

Fix: Ensure that you have a stable internet connection. If you are on Wi-Fi, try switching to mobile data or vice versa. Restart the app to see i... ⇲
 
Settings issue

Distance perimeter not respected

Fix: Check your location settings on your iPhone to ensure that the app has permission to access your location. Go to Settings > Privacy > Locati... ⇲

Location change not possible

Fix: Check your location settings to ensure that the app has permission to access your location. Go to Settings > Privacy > Location Services, an... ⇲

Error setting name and photo

Fix: Ensure that you are using a supported image format for your photo upload (e.g., JPEG, PNG). Check the file size to ensure it does not exceed... ⇲
 
Syncing issue

Faulty linking system

Fix: If you are having trouble linking your profile to social media accounts, ensure that you are logged into those accounts on your device. Try... ⇲
 
Notifications issue

Notifications not received

Fix: Check your notification settings for the app. Go to Settings > Notifications, find the app, and ensure that notifications are enabled. Also,... ⇲
 
Search issue

No matches found

Fix: Review your profile settings to ensure that your preferences for matches are set correctly. Adjust your age range, distance, and other filte... ⇲

Difficulty finding couples in large cities

Fix: Adjust your search parameters to include a wider radius or different age ranges. This can help you find more profiles that match your criter... ⇲

No couples within specified distance

Fix: Double-check your distance settings to ensure they are set correctly. If you are in a less populated area, try increasing the distance to se... ⇲
 
Messages issue

Chat feature not functional

Fix: Ensure that you have a stable internet connection. If you are connected to Wi-Fi, try switching to mobile data or vice versa. Restart the ap... ⇲

Messages not visible

Fix: Check if there are any filters applied in the chat section that may be hiding messages. Clear any filters and refresh the chat screen. OR... ⇲
 
Registration issue

SMS verification not sent

Fix: Ensure that your phone number is entered correctly, including the country code. Check if your phone has any restrictions on receiving SMS me... ⇲
 
Gameplay issue

Limited swipes available

Fix: If you have reached your daily limit of swipes, consider waiting until the next day for the limit to reset. Alternatively, check if the app... ⇲

Lack of engagement after swiping

Fix: Consider updating your profile with new photos or information to make it more appealing to potential matches. Engaging with the app regularl... ⇲

Few profiles visible even with premium

Fix: Check your search settings to ensure they are not overly restrictive. Adjust your filters to broaden your search criteria, such as age range... ⇲
 
UI issue

Poor user interface

Fix: Familiarize yourself with the app's layout by exploring all available features and settings. Sometimes, a learning curve can make the interf... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
64.1%

Good experience
30.8%

Neutral
5.1%

~ from our NLP analysis of 39 combined software ratings.

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#open: nonmonogamous community

 Private Data Opencouple collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Premium - monthly: $2.99 Premium functions. Monthly subscription.
  2. Premium - yearly: $14.99 Premium functions. Yearly subscription.
  3. Premium - lifetime: $39.99 Premium functions. Lifetime subscription.