fix problems on Hi-VPN [iphone]

—— Run into issues on Hi-VPN? Get help pending when official support gets back to you!

Hi-VPN: Double VPN

Info:

company: Heidi Technology, Inc.

: https://heidi.cloud/hi-vpn/#support

: heidi.cloud

Chat with our AI-based Hi-VPN Support

🛠️ Common Hi-VPN Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Hi-VPN freezes during use

Fix: 1. Restart the App: Close the Hi-VPN app completely by swiping it away from the app switcher. Then, reopen the app to see if the freezing is... ⇲

limited features

Fix: 1. Explore Settings: Open the Hi-VPN app and navigate to the settings menu. Check if there are any features that can be enabled or upgraded... ⇲

Slow issue

slow performance

Fix: 1. Change Server Location: Open the Hi-VPN app and try connecting to a different server location. Sometimes, certain servers may be overload... ⇲

UI issue

difficult to navigate

Fix: 1. Familiarize with the Interface: Spend some time exploring the app's interface. Look for tutorials or help sections within the app that ca... ⇲

Crashes issue

frequent crashes

Fix: 1. Update iOS: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates... ⇲

Support issue

poor customer support

Fix: 1. Use In-App Help: Look for any help or FAQ sections within the Hi-VPN app that may provide answers to common issues. 2. Search Online: Us... ⇲

Updates issue

inconsistent updates

Fix: 1. Check for Updates Regularly: Make it a habit to check for updates in the App Store regularly to ensure you have the latest version of Hi-... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

63.6%

Bad experience

36.4%

Neutral

0.0%

~ from our NLP analysis of 11 combined software ratings.

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Private Data Hi-VPN collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

Premium Subscription: $9.99 1 month premium membership
Premium Subscription: $39.99 1 year premium membership
One day access pass: $0.99 One day VPN access pass
30 days VPN access pass: $15.99 30 days VPN access pass
One week access pass: $5.99 One week VPN access pass