fix problems on Stan [iphone]

—— Run into issues on Stan? Get help pending when official support gets back to you!

Stanford Mobile

Info:

company: Stanford University

: https://stanford.service-now.com/it_services?id=sc_cat_item&sys_id=6c52cf00dbbab3409bb1389239961997

: uit.stanford.edu

Chat with our AI-based Stan Support

🛠️ Common Stan Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Not intuitive

Fix: To improve your experience with the Stanford Mobile app, take some time to explore the app's features systematically. Start by familiarizing... ⇲

No search function

Fix: As a workaround for the lack of a search function, you can manually browse through the categories or sections of the app to find the informa... ⇲

Customization issue

Categories not in alphabetical order

Fix: To manage the inconvenience of categories not being in alphabetical order, create a personal reference list of the categories and their corr... ⇲

Features issue

No calendar feature

Fix: As a workaround for the absence of a calendar feature, you can manually keep track of important dates and events using your iPhone's built-i... ⇲

Search issue

Cannot find past events

Fix: To find past events, check if the Stanford website has an archive or a past events section. Many universities maintain a record of past even... ⇲

No listings for sports

Fix: To stay updated on sports events, visit the official Stanford athletics website or follow their social media channels. These platforms often... ⇲

Crashes issue

Stan crashes when tapping notifications

Fix: If the app crashes when tapping notifications, try clearing the app's cache. Go to your iPhone's settings, find the Stanford Mobile app, and... ⇲

Crashes on iOS 15

Fix: If the app crashes on iOS 15, ensure that your app is updated to the latest version. Go to the App Store, search for Stanford Mobile, and ch... ⇲

Keeps crashing when accessing mobile ID barcode

Fix: To troubleshoot crashes when accessing the mobile ID barcode, try closing other apps running in the background to free up memory. This can h... ⇲

Network issue

Failed to connect after a few weeks

Fix: If the app fails to connect, check your internet connection. Ensure that you are connected to Wi-Fi or have a strong cellular signal. You ca... ⇲

Installation issue

Cannot delete or re-download the app

Fix: If you cannot delete the app, try restarting your iPhone. After the restart, attempt to delete the app again by pressing and holding the app... ⇲