fix problems on HODL Real-Time Crypto Tracker [iphone]

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—— Run into issues on HODL Real-Time Crypto Tracker? Get help pending when official support gets back to you!

HODL Real-Time Crypto Tracker
Info:
company: HODL Media Inc.
: https://flashratings.helpshift.com/a/the-hodl-ios-app/
: www.hodl.mobi
Chat with our AI-based HODL Real-Time Crypto Tracker Support
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Bugs issue

Cost basis calculations incorrect

Fix: 1. Verify that all transaction details are entered correctly, including the price paid and the number of coins. 2. Check if there are any up... ⇲

Inability to input price paid for coins

Fix: 1. Check if there is an option in the app settings to enable manual entry of transaction details. 2. If the app does not allow this, conside... ⇲
 
Payments issue

Limited to 10 transactions in unpaid version

Fix: 1. Consider upgrading to the paid version if you frequently exceed 10 transactions. 2. Alternatively, prioritize which transactions are most... ⇲
 
Crashes issue

Crashes when switching to horizontal view

Fix: 1. Ensure that your iPhone's software is up to date by going to Settings > General > Software Update. 2. Try closing other apps running in t... ⇲
 
Ads issue

Intrusive ads appearing too frequently

Fix: 1. Check if there is an option in the app settings to reduce ad frequency or switch to a paid version to remove ads. 2. Clear the app's cach... ⇲
 
Glitches issue

Data occasionally glitches

Fix: 1. Restart the app to refresh the data. 2. Check for any updates in the App Store that may address data glitches. 3. If glitches persist, tr... ⇲
 
Slow issue

Slow load times with many charts

Fix: 1. Limit the number of charts displayed at one time to improve load times. 2. Ensure you have a stable internet connection, as slow connecti... ⇲
 
Settings issue

HODL Real-Time Crypto Tracker resets to factory default

Fix: 1. Regularly back up your data by exporting it if the app allows. 2. Check for updates in the App Store that may fix this issue. 3. If the a... ⇲
 
Account issue

Difficulty deleting account

Fix: 1. Look for an option in the app settings under 'Account' or 'Privacy' to delete your account. 2. If no option is available, try logging int... ⇲
 
Syncing issue

Missing multi-device sync

Fix: 1. Check if the app has an option for cloud backup or multi-device sync in the settings. 2. If not, consider using a different app that supp... ⇲
 
Features issue

Limited portfolio features compared to competitors

Fix: 1. Explore the app's settings to see if there are any hidden features or options that can enhance your portfolio management. 2. Consider usi... ⇲
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 what users are saying
Good experience
97.6%

Neutral
1.8%

Bad experience
0.7%

~ from our NLP analysis of 35,037 combined software ratings.

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 Private Data HODL Real-Time Crypto Tracker collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. HODL Premium: $4.99 Get full & unlimited access to all features.
  2. HODL Basic: $0.99 Remove all ads