—— Run into issues on Caribe ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Take some time to explore the app's interface. Familiarize yourself with the layout and features. Look for a tutorial or help section within... ⇲
Fix: Ensure that you have a stable internet connection when making payments. If possible, switch to a Wi-Fi network for faster processing. Additi... ⇲
Fix: Check if there is a 'Transaction History' or 'Activity' section within the app. If you cannot find it, try logging into your account via a w... ⇲
Fix: If you are frequently locked out, ensure you are entering the correct password. Consider using a password manager to keep track of your logi... ⇲
Fix: If transaction details are not visible, check if there is an option to view more information about each transaction by tapping on it. Someti... ⇲
Fix: Check your account settings to ensure that your paper statement preferences are set correctly. Look for options related to statement deliver... ⇲
Fix: Ensure that Face ID is enabled for the Caribe Mobile app. Go to your iPhone's Settings > Face ID & Passcode > Other Apps, and make sure Cari... ⇲
Fix: Review the transfer process step-by-step within the app. Look for any tutorials or help sections that explain how to perform transfers. Fami... ⇲
Fix: Check if there are any settings in the app that allow you to link non-member accounts. If this feature is not available, consider using a me... ⇲
Fix: Go to the App Store on your iPhone, search for Caribe Mobile, and check if an update is available. If so, tap 'Update' to install the latest... ⇲