fix problems on El Paso Public Libraries [iphone]

—— Run into issues on El Paso Public Libraries? Get help pending when official support gets back to you!

El Paso Public Libraries

Info:

company: City of El Paso

: https://www.yourlibraryapp.com/ElPasoPublicLibraries

Chat with our AI-based El Paso Public Libraries Support

🛠️ Common El Paso Public Libraries Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot connect to server

Fix: 1. Check your internet connection: Ensure that your iPhone is connected to Wi-Fi or cellular data. You can do this by going to 'Settings' >... ⇲

No recent updates

Fix: 1. Check the App Store: Open the App Store on your iPhone, tap on your profile icon, and scroll down to see if there are any updates availab... ⇲

Search issue

Unable to search for books

Fix: 1. Ensure you are connected to the internet: Check your Wi-Fi or cellular data connection as described in the first issue. 2. Restart the a... ⇲

Bugs issue

Cannot place holds

Fix: 1. Check your library account: Ensure that you are logged into your library account within the app. Go to 'Settings' or 'Account' in the app... ⇲

Cannot renew checked out books

Fix: 1. Check renewal policies: Some libraries have restrictions on renewing certain items. Verify the library's renewal policy on their website.... ⇲

Crashes issue

El Paso Public Libraries fails to open

Fix: 1. Restart your iPhone: Hold down the power button and slide to power off. Turn it back on after a few seconds. 2. Update the app: Go to th... ⇲

Network issue

Persistent connection issues

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular data connection. You can test this by trying to load a webpage... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

83.3%

Good experience

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Neutral

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~ from our NLP analysis of 12 combined software ratings.

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Private Data El Paso Public Libraries collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data