fix problems on MARTA On The Go [iphone]

—— Run into issues on MARTA On The Go? Get help pending when official support gets back to you!

MARTA On the Go

Info:

company: MARTA

: http://www.itsmarta.com/marta-on-the-go.aspx

Chat with our AI-based MARTA On the Go Support

🛠️ Common MARTA On the Go Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

MARTA On the Go crashes frequently

Fix: 1. Update the App: Go to the App Store, search for MARTA On the Go, and check if there is an update available. If so, tap 'Update' to instal... ⇲

Real-time tracking is inaccurate

Fix: 1. Check Location Services: Go to Settings > Privacy > Location Services. Ensure that Location Services are enabled and that MARTA On the Go... ⇲

Updates issue

Delayed updates on bus/train times

Fix: 1. Check for App Updates: Ensure you have the latest version of the app, as updates often include improvements to data accuracy and refresh... ⇲

Limited functionality after updates

Fix: 1. Explore New Features: After an update, take time to explore the app to understand any new features or changes that may have been implemen... ⇲

UI issue

User interface is outdated

Fix: 1. Familiarize Yourself with the Layout: Spend some time exploring the app to understand its layout and features. This can help you navigate... ⇲

Difficult to navigate

Fix: 1. Use the Search Function: Familiarize yourself with the search function within the app to quickly find routes or information you need. 2.... ⇲

Performance issue

Inconsistent performance

Fix: 1. Close Background Apps: Double-click the home button (or swipe up from the bottom) and close any unnecessary apps running in the backgroun... ⇲

Network issue

Server errors occur often

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue persi... ⇲

MARTA On the Go does not work well in low connectivity areas

Fix: 1. Download Offline Maps: If the app allows, download maps or schedules for offline use before entering low connectivity areas. 2. Use Alter... ⇲

Notifications issue

No real-time alerts for service changes

Fix: 1. Enable Notifications: Go to Settings > Notifications > MARTA On the Go and ensure notifications are enabled. This may help you receive al... ⇲

Bugs issue

Bus map is inaccurate

Fix: 1. Report Issues: Use the app's feedback feature (if available) to report inaccuracies in the bus map. This may help improve future updates.... ⇲

MARTA On the Go does not show all train times

Fix: 1. Refresh the App: Pull down to refresh the app to ensure you are viewing the most current train schedules. 2. Check Official Schedules: Vi... ⇲

Payments issue

Lack of features for adding money to cards

Fix: 1. Use Alternative Payment Methods: If the app does not support adding money, consider using MARTA's website or physical kiosks to add funds... ⇲

Support issue

Poor customer service

Fix: 1. Utilize Online Resources: Check the MARTA website for FAQs or help sections that may address your concerns without needing direct custome... ⇲

Drivers are often rude

Fix: 1. Remain Calm: If you encounter a rude driver, try to remain calm and polite. This may help de-escalate the situation. 2. Provide Feedback:... ⇲

Account issue

Inability to check remaining rides

Fix: 1. Check Card Balance: If the app does not show remaining rides, check your card balance at a MARTA kiosk or website. 2. Use Alternative Met... ⇲