fix problems on Vivo Empresas [iphone]

—— Run into issues on Vivo Empresas? Get help pending when official support gets back to you!

Vivo Empresas

Info:

company: VIVO

: http://www.vivo.com.br/empresas

: www.vivo.com.br

Chat with our AI-based Vivo Empresas Support

🛠️ Common Vivo Empresas Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Old app no longer functional

Fix: Check if there is an updated version of the Vivo Empresas app available in the App Store. If so, uninstall the old version and install the l... ⇲

Cannot manage business lines

Fix: Ensure that you are logged into the correct account associated with your business lines. If you have multiple accounts, try logging out and... ⇲

Registration issue

CNPJ not accepted for registration

Fix: Double-check the format of the CNPJ you are entering. It should be 14 digits long without any special characters. Ensure there are no spaces... ⇲

UI issue

Numeric keyboard only for password entry

Fix: If you need to enter letters or special characters, switch to the standard keyboard by tapping the keyboard icon on the bottom left of the n... ⇲

Confusing information display

Fix: Take time to familiarize yourself with the app's layout. Look for a help or tutorial section within the app that may provide guidance on nav... ⇲

Network issue

Frequent system unavailability

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to mobile data or vice versa to see if the issue p... ⇲

Settings issue

No real-time consumption tracking

Fix: Check if there are any settings within the app that need to be enabled for real-time tracking. Look for options related to notifications or... ⇲

Security issue

Captcha input issues

Fix: Ensure that you are entering the captcha correctly. If the captcha is difficult to read, try refreshing it for a new one by clicking the ref... ⇲

Slow issue

Slow loading times for options

Fix: Clear the app's cache by going to your device settings, selecting the Vivo Empresas app, and choosing the option to clear cache. This can he... ⇲

Login issues despite correct credentials

Fix: Double-check that you are entering your credentials correctly, including any uppercase or lowercase letters. If you have forgotten your pass... ⇲

Password length mismatch for login

Fix: Ensure that you are following the password requirements set by the app, which may include a minimum or maximum length. Adjust your password... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

74.3%

Good experience

22.9%

Neutral

2.9%

~ from our NLP analysis of 35 combined software ratings.

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Private Data Vivo Empresas collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Financial Info