fix problems on TopCashback [iphone]

​

—— Run into issues on TopCashback? Get help pending when official support gets back to you!

TopCashback: Cash Back & Deals
Info:
company: TopCashback Ltd.
: https://www.topcashback.com/contact
: www.topcashback.com
Chat with our AI-based TopCashback Support
   Hello! How can I assist you?  

characters left:
 
Syncing issue

Missing transactions not tracked

Fix: Always ensure that you are clicking through the TopCashback app or website before making a purchase. If a transaction is missing, check if y... ⇲

Inconsistent tracking of purchases

Fix: Make sure to always start your shopping journey from the TopCashback app or website to ensure proper tracking. Avoid using ad blockers or pr... ⇲
 
Support issue

Unresponsive customer service

Fix: Utilize the app's help section or FAQ to find answers to common questions. This can often provide immediate assistance without needing to co... ⇲

Limited support for large purchases

Fix: Before making a large purchase, check the app for any specific terms related to cash back on large transactions. This can help you understan... ⇲

Automated responses from customer service

Fix: When contacting customer service, be as detailed as possible in your initial inquiry. This can sometimes help avoid automated responses and... ⇲

Inability to contact support easily

Fix: Look for alternative contact methods within the app, such as live chat or email support, which may be more accessible than traditional metho... ⇲
 
Payments issue

Claims process is tedious and lengthy

Fix: Before submitting a claim, gather all necessary documentation and information to streamline the process. This includes receipts, transaction... ⇲

High percentage cash back often not honored

Fix: Review the terms and conditions associated with the cash back offer. Ensure that your purchase meets all the criteria outlined for the cash... ⇲

Delayed payouts for cash back

Fix: Keep track of your cash back status in the app. If payouts are delayed beyond the expected timeframe, gather your transaction details and pr... ⇲

Cash back often declines without explanation

Fix: Review the terms and conditions of the cash back offer to ensure compliance. Sometimes, small details can lead to declines. OR If cash ba... ⇲
 
UI issue

TopCashback redirects to browser causing issues

Fix: Check your app settings to ensure that the app is set to open links internally rather than in a browser. This can often be adjusted in the a... ⇲

Poor user interface

Fix: Familiarize yourself with the app's layout and features. Sometimes, taking time to explore can help you navigate more effectively. OR Pro... ⇲
 
Account issue

Account lockout issues

Fix: If you are locked out of your account, use the 'Forgot Password' feature to reset your password and regain access. OR Ensure that you are... ⇲
 
Slow issue

Slow app performance

Fix: Close any background apps running on your iPhone to free up resources. This can help improve the performance of the TopCashback app. OR C... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
93.5%

Bad experience
4.6%

Neutral
1.9%

~ from our NLP analysis of 13,928 combined software ratings.

 Switch to these Alternatives:
BeFrugal Cash Back & Coupons
Tada: Shop & Get Cash Back
Fluz Cashback
Dosh: Find Cash Back Deals
KCL: Coupons, Deals & Savings
Checkout 51: Cash Back Savings
CouponCabin: Coupon App
Brandclub: Cash Rewards
Free Stuff Finder - Save Money
GCX - Discounted Gift Cards

 Private Data TopCashback collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics