fix problems on Sharpen [iphone]

​

—— Run into issues on Sharpen? Get help pending when official support gets back to you!

Sharpen - College Exam Prep
Info:
company: McGraw-Hill
: https://mhedu.force.com/CXG/s/article/Sharpen
: www.mheducation.com
Chat with our AI-based Sharpen Support
   Hello! How can I assist you?  

characters left:
 
Bugs issue

Quizzes have incorrect scoring

Fix: 1. Double-Check Answers: After completing a quiz, review your answers against the correct ones provided. This can help identify if the scori... ⇲
 
Features issue

No option to restart quizzes

Fix: 1. Manually Reset: If there’s no restart option, you can exit the quiz and re-enter it to start over. This may not be ideal but can serve as... ⇲
 
Compatibility issue

Lack of multitasking support

Fix: 1. Use Split View: If you have an iPad, you can use Split View to run Sharpen alongside another app. This allows you to take notes or refere... ⇲
 
UI issue

Sharpen does not support landscape mode

Fix: 1. Adjust Orientation Settings: Check if your device's orientation lock is on. Swipe down from the top-right corner to access the Control Ce... ⇲
 
Audio issue

Videos have sound issues

Fix: 1. Check Volume Settings: Ensure that your device's volume is turned up and not muted. Also, check if the app has its own volume control. 2.... ⇲

Slow video narration

Fix: 1. Adjust Playback Speed: If the app allows, check if there’s an option to adjust the playback speed of the videos. This can help you consum... ⇲
 
Content issue

Repetitive quiz questions

Fix: 1. Diversify Study Materials: To supplement your learning, use other resources or apps that offer a wider variety of questions. This can hel... ⇲

Limited textbook availability

Fix: 1. Use Online Resources: While waiting for more textbooks to be added, consider using online resources like Google Books or your local libra... ⇲

No content for specific majors

Fix: 1. Explore General Study Materials: While waiting for more specific content, look for general study materials that can apply to your major.... ⇲

Limited options for artistic subjects

Fix: 1. Use Alternative Resources: Explore other apps or websites that specialize in artistic subjects, such as Skillshare or YouTube tutorials,... ⇲

Inconsistent quiz question variety

Fix: 1. Supplement with Other Resources: Use additional study materials or apps that provide a wider variety of questions to enhance your learnin... ⇲
 
Login issue

Account sign-in errors

Fix: 1. Reset Password: If you’re having trouble signing in, try resetting your password. Look for a 'Forgot Password?' link on the sign-in page.... ⇲
 
Freezing issue

Sharpen freezes during chapter summaries

Fix: 1. Restart the App: Close the app completely and reopen it. This can help resolve temporary freezing issues. 2. Update the App: Check for up... ⇲
 
Downloads issue

No offline access

Fix: 1. Download Content: If the app allows, download quizzes or videos for offline access when you have a stable internet connection. 2. Use Alt... ⇲
 
Ads issue

No ads or monetization options

Fix: 1. Explore Free Alternatives: If you’re looking for more features, consider exploring other free apps that may offer similar functionalities... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
92.9%

Bad experience
4.0%

Neutral
3.1%

~ from our NLP analysis of 2,062 combined software ratings.

 Switch to these Alternatives:
Official ATI TEAS Prep 2025
Cengage Read
MCAT: King of the Curve
Picmonic Nursing School Study
Pearson+ | Study help & eTexts
Crash Course - Watch and Study
Yuzu eReader
Knowt: AI Flashcards & Notes
Pocket Prep Nursing School
Nursing School & NCLEX Prep

 Private Data Sharpen collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Sharpen+ 3 month: $29.99 Full access to Sharpen+, billed quarterly.
  2. Sharpen+: $17.99 Full access to Sharpen+, billed monthly.
  3. Sharpen+ 12 month: $89.99 Full access to Sharpen+, billed yearly.
  4. Sharpen+ 3 month: $29.99 Full access to Sharpen+, billed quarterly.
  5. Sharpen+: $17.99 Full access to Sharpen+, billed monthly.
  6. Sharpen+ 12 month BTS: $59.99 Full access to Sharpen+, billed yearly.
  7. Sharpen+ 12 month: $89.99 Full access to Sharpen+, billed yearly.