fix problems on Thaki [iphone]

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—— Run into issues on Thaki? Get help pending when official support gets back to you!

Thaki
Info:
company: Smart Cities Solutions Company
: https://scsc.sa/
Chat with our AI-based Thaki Support
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Network issue

Thaki not connected to parking meters

Fix: 1. Check Location Services: Ensure that location services are enabled for the Thaki app. Go to Settings > Privacy > Location Services and ma... ⇲
 
Payments issue

high subscription fees for parking

Fix: 1. Review Subscription Options: Check if there are different subscription tiers available. Sometimes, opting for a lower tier can save you m... ⇲

expiration of purchased packages

Fix: 1. Check Expiration Dates: Always check the expiration date of your purchased packages before buying. This information is usually available... ⇲

difficulties in disputing fines

Fix: 1. Gather Evidence: Collect all relevant information, including payment confirmations and screenshots of the fine. 2. Use In-App Dispute Fe... ⇲

no option for one-time parking payment

Fix: 1. Check Payment Options: Review the app’s payment options to see if a one-time payment feature is available. Sometimes, it may be labeled d... ⇲

double charging for parking

Fix: 1. Check Payment History: Review your payment history in the app to confirm if you were indeed double charged. 2. Document Evidence: Take s... ⇲

confusing payment process

Fix: 1. Review Payment Instructions: Take time to read any instructions or FAQs provided in the app regarding the payment process. 2. Practice U... ⇲

inconsistent pricing compared to traditional methods

Fix: 1. Compare Prices: Regularly compare the app’s pricing with traditional parking methods to determine if it’s worth using. 2. Use Alternativ... ⇲

forced to print tickets after payment

Fix: 1. Check App Settings: Look for any settings in the app that may allow you to opt-out of printing tickets. 2. Use Digital Options: If avail... ⇲

no cash payment option at machines

Fix: 1. Use Alternative Payment Methods: If cash is not accepted, consider using a debit or credit card or mobile payment options if available.... ⇲

Thaki stalls during payment

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection before making a payment. Switch between Wi-Fi and mobile data to... ⇲

stealing money from users

Fix: 1. Document Transactions: Keep a detailed record of all transactions, including dates, amounts, and any confirmations received. 2. Dispute... ⇲
 
Bugs issue

Thaki has many bugs

Fix: 1. Update the App: Ensure you are using the latest version of the app, as updates often fix bugs. 2. Clear Cache: Go to your iPhone setting... ⇲

poor implementation of features

Fix: 1. Update the App: Ensure you are using the latest version of the app, as updates often fix implementation issues. 2. Clear Cache: Go to yo... ⇲
 
Screen issue

blank screen when selecting car

Fix: 1. Restart the App: Close the app completely and reopen it to see if the issue resolves itself. 2. Clear Cache: Go to your iPhone settings,... ⇲
 
Support issue

no response to emails

Fix: 1. Check Spam Folder: Sometimes, responses can end up in the spam or junk folder, so be sure to check there. 2. Use Alternative Contact Met... ⇲

lack of contact number

Fix: 1. Use In-App Support: Check if the app has a support or help section that may provide alternative contact methods. 2. Social Media: Reach... ⇲

unhelpful auto-replies

Fix: 1. Be Specific in Your Queries: When reaching out for support, provide as much detail as possible to avoid generic auto-replies. 2. Use Alt... ⇲

no way to report issues

Fix: 1. Use Feedback Feature: If the app has a feedback feature, use it to report issues you encounter. 2. Social Media: Reach out to Thaki thro... ⇲
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 what users are saying
Bad experience
93.5%

Good experience
6.5%

Neutral
0.0%

~ from our NLP analysis of 168 combined software ratings.

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 Private Data Thaki collects from your iPhone
  1. Data Not Collected: The developer does not collect any data from this app.