fix problems on PRO CHARTS [iphone]

—— Run into issues on PRO CHARTS? Get help pending when official support gets back to you!

PRO CHARTS - Marine Navigation

Info:

company: MiraTrex, Inc.

: http://www.miratrex.com/procharts/support/

: www.miratrex.com

Chat with our AI-based PRO CHARTS Support

🛠️ Common PRO CHARTS Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

PRO CHARTS has frequent network errors

Fix: 1. Check your internet connection: Ensure that you have a stable Wi-Fi or cellular data connection. You can do this by trying to load a webp... ⇲

Subscription issues persist

Fix: 1. Check your subscription status: Go to your iPhone settings, tap on your name at the top, then tap on 'Subscriptions'. Here you can see if... ⇲

Downloads issue

Charts disappear after download

Fix: 1. Ensure sufficient storage: Check your iPhone's storage by going to Settings > General > iPhone Storage. If storage is low, delete unneces... ⇲

Bugs issue

GPS location is inaccurate

Fix: 1. Check location settings: Go to Settings > Privacy > Location Services and ensure that Location Services are enabled for PRO CHARTS. Set i... ⇲

Inaccurate heading direction

Fix: 1. Calibrate the compass: Open the Compass app and follow the instructions to calibrate it. This can help improve heading accuracy. 2. Check... ⇲

No depth information on charts

Fix: 1. Check settings: Look for any settings related to depth information in the app. Ensure that depth data is enabled if available. 2. Update... ⇲

PRO CHARTS is not reliable for navigation

Fix: 1. Use offline charts: If available, download charts for offline use to ensure you have access even without a network connection. 2. Cross-r... ⇲

Crashes issue

PRO CHARTS crashes or freezes

Fix: 1. Update the app: Go to the App Store and check for updates for PRO CHARTS. Developers often release updates to fix bugs that cause crashes... ⇲

Support issue

Difficulties with user support

Fix: 1. Check the app's help section: Look for a help or FAQ section within the app that may provide answers to common issues. 2. Use online reso... ⇲

PRO CHARTS does not provide timely customer support

Fix: 1. Use the help section: Look for a help or FAQ section within the app that may provide answers to common issues. 2. Explore online resource... ⇲

Updates issue

Limited chart availability

Fix: 1. Check for updates: Ensure that you have the latest version of the app, as updates may include additional charts. 2. Explore alternative s... ⇲

Inconsistent performance after updates

Fix: 1. Restart the app: Close and reopen PRO CHARTS to refresh its performance after an update. 2. Clear app cache: Go to your iPhone settings,... ⇲

UI issue

PRO CHARTS interface is not user-friendly

Fix: 1. Explore tutorials: Look for any tutorial or guide within the app that can help you understand how to navigate the interface better. 2. Cu... ⇲

PRO CHARTS interface is cluttered or confusing

Fix: 1. Customize settings: Check if there are options to customize the interface to make it more user-friendly according to your preferences. 2.... ⇲

Payments issue

Trial version works but paid version fails

Fix: 1. Restore purchases: In the app, look for an option to 'Restore Purchases' in the settings or account section to ensure your paid version i... ⇲

No way to cancel subscription easily

Fix: 1. Go to iPhone settings: Tap on your name at the top, then tap on 'Subscriptions'. Here you can manage and cancel your subscription. 2. Fol... ⇲

PRO CHARTS fails to recognize active subscription

Fix: 1. Restore purchases: In the app, look for an option to 'Restore Purchases' in the settings or account section to refresh your subscription... ⇲

Account issue

Account creation and login issues

Fix: 1. Check internet connection: Ensure you have a stable internet connection when trying to create an account or log in. 2. Reset password: If... ⇲

Uploads issue

Waypoints import process is unclear

Fix: 1. Check the help section: Look for a help or FAQ section within the app that may provide instructions on importing waypoints. 2. Explore on... ⇲

Settings issue

PRO CHARTS resets settings frequently

Fix: 1. Check for updates: Ensure you have the latest version of the app, as updates may fix bugs causing settings to reset. 2. Save settings: Af... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

88.3%

Bad experience

7.5%

Neutral

4.1%

~ from our NLP analysis of 8,218 combined software ratings.

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Private Data PRO CHARTS collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Identifiers
- Diagnostics

Cost of Subscriptions

1 Year Auto Renewing Subscription: $2.99 1 Year Auto Renewing Subscription
1 Year Auto Renewing Subscription: $29.99 1 Year Auto Renewing Subscription
1 Year Subscription: $29.99 1 Year Subscription
Brazil - Nautical Charts: $4.99 Centro de Hidrografia da Marinha