fix problems on Code Ninjas [iphone]

—— Run into issues on Code Ninjas? Get help pending when official support gets back to you!

Code Ninjas

Info:

company: Code Ninjas

: https://www.codeninjas.com/locations

: www.codeninjas.com

Chat with our AI-based Code Ninjas Support

🛠️ Common Code Ninjas Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Code Ninjas does not load

Fix: 1. Check your internet connection: Ensure that you are connected to a stable Wi-Fi or cellular network. Try switching between Wi-Fi and cell... ⇲

Inability to reschedule appointments

Fix: 1. Open the app and navigate to your appointments section. Look for an option labeled 'Manage Appointments' or similar. 2. If you see your u... ⇲

Syncing issue

Child's progress not updated

Fix: 1. Ensure that you are logged into the correct account associated with your child's progress. 2. Check for any updates in the app that may a... ⇲

Class schedule not reliably displayed

Fix: 1. Refresh the schedule: Pull down on the schedule page to refresh it and see if the latest information appears. 2. Check for updates: Ensur... ⇲

Privacy issue

Auto-scheduling appointments without user awareness

Fix: 1. Check the app settings: Go to Settings within the app and look for any options related to appointment scheduling. Disable any auto-schedu... ⇲

Support issue

Code Ninjas lacks quality issue reporting

Fix: 1. Use the app's feedback feature if available: Look for a 'Help' or 'Feedback' section in the app where you can report issues directly. 2.... ⇲

Bugs issue

Unreliable information provided

Fix: 1. Cross-check information: If you find discrepancies, verify details with the official Code Ninjas website or contact your local studio for... ⇲

Updates issue

Service quality dropped after management change

Fix: 1. Provide feedback: Use the app or website to submit your feedback regarding the service quality. 2. Engage with your local studio: Discuss... ⇲

Screen issue

Code Ninjas goes blank

Fix: 1. Force close the app: Swipe up from the bottom of the screen (or double-click the home button) and swipe the app away. Reopen it to see if... ⇲

Data issue

High data usage

Fix: 1. Check app settings: Look for any options to reduce data usage, such as disabling video auto-play or lowering video quality. 2. Use Wi-Fi... ⇲

UI issue

Difficult navigation for enrolled classes

Fix: 1. Familiarize yourself with the app layout: Spend some time exploring the app to understand where everything is located. 2. Use the search... ⇲

Clumsy user interface

Fix: 1. Explore the app: Spend time navigating through different sections to become more familiar with the layout. 2. Use the help section: If av... ⇲

Background code appears

Fix: 1. Restart the app: Close the app completely and reopen it to see if the issue persists. 2. Clear app cache: Offload the app as mentioned ab... ⇲

No visibility of used hours or carry-over hours

Fix: 1. Check the app's progress or account section: Look for any tabs or sections that might display your usage. 2. Refresh the app: Pull down t... ⇲

Video issue

Unprofessional video on startup

Fix: 1. Check for updates: Ensure you have the latest version of the app, as updates may improve the startup experience. 2. Mute the video: If th... ⇲

Customization issue

No option to add schedule to calendar

Fix: 1. Manually add events: Open your calendar app and create events for each class based on the schedule in the Code Ninjas app. 2. Use reminde... ⇲

Account issue

Confusing studio code requirement

Fix: 1. Review instructions: Look for any help or FAQ sections in the app that explain how to find and use the studio code. 2. Ask for clarificat... ⇲

Installation issue

Code Ninjas requires reinstallation to access after closing

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage > Code Ninjas, and select 'Offload App' to clear the cache. 2. Restart your de... ⇲

Login issues with studio code

Fix: 1. Double-check the studio code: Ensure you are entering the correct code without any typos. 2. Reset your password: If you have forgotten y... ⇲

Ads issue

Auto-launching video ads

Fix: 1. Check app settings: Look for any options to disable video ads or adjust preferences related to ads. 2. Mute your device: If the ads are d... ⇲