fix problems on Vectorworks Nomad [iphone]

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—— Run into issues on Vectorworks Nomad? Get help pending when official support gets back to you!

Vectorworks Nomad
Info:
company: Vectorworks, Inc.
: https://serviceselect.vectorworks.net/support
: www.vectorworks.net
Chat with our AI-based Vectorworks Nomad Support
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Payments issue

Limited functionality without subscription

Fix: 1. Familiarize yourself with the features available in the free version of Vectorworks Nomad. Focus on using those features effectively. 2.... ⇲

Requires Vectorworks Select subscription

Fix: 1. Review the features you need and see if there are any free alternatives that can meet your requirements. 2. If you are a student or educ... ⇲
 
Freezing issue

AR feature causes iPad to lock up

Fix: 1. Ensure that your iPad is updated to the latest version of iOS. Go to Settings > General > Software Update. 2. Close any other apps runni... ⇲

Vectorworks Nomad freezes during use

Fix: 1. Close other applications running in the background to free up memory. 2. Restart the app by closing it completely and reopening it. 3.... ⇲
 
Support issue

No support for educational users

Fix: 1. Check if your educational institution has a partnership with Vectorworks that may provide access to support resources. 2. Utilize online... ⇲
 
Syncing issue

Integration with Dropbox is poor

Fix: 1. Ensure that you have the latest version of both Vectorworks Nomad and the Dropbox app installed. 2. Try logging out and back into your D... ⇲
 
Bugs issue

Inaccurate room measurement tool

Fix: 1. Ensure that you are using the measurement tool correctly by following any available tutorials or guides within the app. 2. Check your de... ⇲
 
Registration issue

Cannot create a user name

Fix: 1. Check if you are logged into the app with an existing account. If not, try creating an account through the app or the Vectorworks website... ⇲
 
UI issue

Difficult to navigate cloud drives

Fix: 1. Familiarize yourself with the layout of your cloud storage service. Spend some time exploring the folders and files to understand where e... ⇲
 
Compatibility issue

Limited to viewing PDFs instead of VWX files

Fix: 1. If you need to view VWX files, consider using the desktop version of Vectorworks, which supports full functionality. 2. Convert VWX file... ⇲

Unusable for clients and non-subscribers

Fix: 1. If you are a client or non-subscriber, consider using the app for basic viewing of shared files, but be aware of the limitations. 2. Enc... ⇲
 
Slow issue

Slow performance

Fix: 1. Clear the app's cache by going to Settings > General > iPhone Storage, find Vectorworks Nomad, and select 'Offload App'. This will free u... ⇲
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 what users are saying
Bad experience
41.7%

Good experience
41.7%

Neutral
16.7%

~ from our NLP analysis of 12 combined software ratings.

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 Private Data Vectorworks Nomad collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics