fix problems on Go OHIO [iphone]

—— Run into issues on Go OHIO? Get help pending when official support gets back to you!

Go OHIO

Info:

company: Ohio University

: https://help.ohio.edu/TDClient/30/Portal/Requests/ServiceDet?ID=217

Chat with our AI-based Go OHIO Support

🛠️ Common Go OHIO Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Go OHIO freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Go OHIO app o... ⇲

slow loading times

Fix: 1. Clear the app cache by going to Settings > General > iPhone Storage > Go OHIO and selecting 'Offload App'. This will free up space and ma... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app to the latest version via the App Store, as updates often include bug fixes. 2. Restart your iPhone to clear any temporary... ⇲

Downloads issue

limited offline functionality

Fix: 1. Check if the app has an option to download content for offline viewing; if available, download your desired content while connected to Wi... ⇲

Support issue

poor customer support

Fix: 1. Utilize any available FAQs or help sections within the app to troubleshoot common issues. 2. Check online forums or community groups for... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Go to Settings > Notifications > Go OHIO and ensure notifications are enabled. Check that the alert style is set to your preference. 2. R... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app layout by exploring each section; take notes on where key features are located. 2. Look for any tutoria... ⇲

Customization issue

lack of customization options

Fix: 1. Explore the app settings thoroughly to see if there are any hidden customization options. 2. Use any available themes or display settings... ⇲

Battery issue

high battery consumption

Fix: 1. Reduce screen brightness and close other apps running in the background to conserve battery life while using Go OHIO. 2. Enable Low Power... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check the app's requirements in the App Store to ensure your device meets the necessary specifications. 2. If your device is not compatib... ⇲