fix problems on NerdWallet [iphone]

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—— Run into issues on NerdWallet? Get help pending when official support gets back to you!

NerdWallet: Manage Your Money
Info:
company: NerdWallet
: https://support.nerdwallet.com/hc/en-us
: www.nerdwallet.com
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Customization issue

Limited customization for categories

Fix: 1. Go to the settings or categories section of the app. Look for options to create custom categories or edit existing ones. 2. If customizat... ⇲

Missing key budgeting categories

Fix: 1. Review the existing categories and see if you can create custom categories for your specific needs. 2. Use the notes feature to add conte... ⇲

Inability to edit transaction names

Fix: 1. Check if there is an option to edit transaction details in the app settings. 2. If editing is not available, consider using notes to add... ⇲
 
Bugs issue

Frequent errors when accessing features

Fix: 1. Restart the app to see if the errors persist. 2. Check for app updates in the App Store and install any available updates. 3. Clear the a... ⇲

Automatic categorization errors

Fix: 1. Regularly review and correct any miscategorized transactions in the app. 2. Use the feedback option in the app to report recurring catego... ⇲
 
Slow issue

Slow performance and loading times

Fix: 1. Close any other apps running in the background to free up system resources. 2. Restart your iPhone to clear temporary files and improve p... ⇲
 
Features issue

Inability to manually enter certain transactions

Fix: 1. Check if there is an option to add transactions manually in the app settings or transaction history section. 2. If manual entry is not av... ⇲

Limited functionality for tracking cash flow

Fix: 1. Use the budgeting feature to manually track income and expenses. 2. Create a spreadsheet to track cash flow if the app does not meet your... ⇲

No trendline or graph for financial growth

Fix: 1. Use external tools or apps that provide financial graphs and trendlines to supplement your tracking. 2. Manually create graphs using spre... ⇲
 
Compatibility issue

Lack of support for some banks

Fix: 1. Check the list of supported banks in the app settings or on the NerdWallet website. 2. If your bank is not supported, consider using a di... ⇲
 
Account issue

Difficulties in canceling accounts

Fix: 1. Go to the account settings in the app and look for an option to manage or cancel accounts. 2. If you cannot find the option, try logging... ⇲

No option to mark accounts as closed

Fix: 1. Use the notes feature in the app to indicate that an account is closed. 2. Consider creating a separate category for closed accounts to k... ⇲

Complicated account linking process

Fix: 1. Follow the step-by-step instructions provided in the app for linking accounts. 2. Ensure that you have the correct login credentials for... ⇲
 
Updates issue

Inconsistent credit score updates

Fix: 1. Check the frequency of updates in the app settings. Some apps only update credit scores monthly. 2. Ensure that your personal information... ⇲

No daily updates for credit information

Fix: 1. Check the app settings to see if there is an option for more frequent updates. 2. Monitor your credit score through your bank or credit b... ⇲
 
Support issue

Poor customer support options

Fix: 1. Utilize the FAQ section of the app or website for common issues and solutions. 2. Look for community forums or user groups where you can... ⇲

Lack of support for investment accounts

Fix: 1. Use a different app that specializes in investment tracking if NerdWallet does not meet your needs. 2. Manually track your investments in... ⇲
 
Crashes issue

NerdWallet crashes or freezes during use

Fix: 1. Restart your iPhone to clear any temporary glitches. 2. Ensure that you are using the latest version of the app by checking for updates i... ⇲
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 what users are saying
Good experience
97.0%

Neutral
1.8%

Bad experience
1.2%

~ from our NLP analysis of 116,208 combined software ratings.

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 Private Data NerdWallet collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Usage Data
    • Diagnostics
    • Other Data