fix problems on Pitch [iphone]

—— Run into issues on Pitch ? Get help pending when official support gets back to you!

Pitch | Collaborate on Decks

Info:

company: Pitch Software GmbH

: https://help.pitch.com

: pitch.com

Chat with our AI-based Pitch Support

🛠️ Common Pitch Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Pitch freezes while watching stream

Fix: 1. Close other applications: Double-click the home button (or swipe up from the bottom on newer iPhones) to view all open apps. Swipe up on... ⇲

slow loading times

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find Pitch, and select 'Offload App'. This will remove the app but keep its d... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Make sure you are using the latest version of Pitch. Go to the App Store, tap on your profile icon, and check for updates... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download content for offline use: Before going offline, open the specific decks or content you want to access and ensure they are fully l... ⇲

Support issue

poor customer support

Fix: 1. Utilize in-app help resources: Check if Pitch has a help or FAQ section within the app that can provide answers to common questions. 2. S... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > Pitch and ensure that notifications are enabled. Adjust the settings to all... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app's layout and features. Look for any tutorial or help section that ca... ⇲

Customization issue

lack of customization options

Fix: 1. Explore existing templates: Check if Pitch offers any templates that can be customized to better fit your needs. This can provide a level... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background app activity: Go to Settings > General > Background App Refresh and turn it off for Pitch to reduce battery usage. 2. Lo... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your device meets the minimum system requirements for Pitch. If your device is outdated, consider upgra... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.3%

Neutral

4.7%

Bad experience

0.0%

~ from our NLP analysis of 43 combined software ratings.

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Private Data Pitch collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics