fix problems on Rescue + [iphone]

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—— Run into issues on Rescue + ? Get help pending when official support gets back to you!

Rescue + Mobile
Info:
company: GoTo Group, Inc.
: https://secure.logmein.com/contactus/
: secure.logmeinrescue.com
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Privacy issue

allows unauthorized access to personal information

Fix: Review the app's permissions by going to 'Settings' > 'Privacy'. Check which permissions the app has and revoke any that seem unnecessary, s... ⇲

potential for screen recording

Fix: Disable screen recording on your device by going to 'Settings' > 'Control Center' > 'Customize Controls' and remove 'Screen Recording' from... ⇲

no disclaimer about app usage

Fix: Review the app's privacy policy and terms of service, usually found in the app settings or on the developer's website. This can provide insi... ⇲

user data can be compromised

Fix: Regularly review and manage app permissions by going to 'Settings' > 'Privacy' and adjusting permissions for each app. OR Consider using... ⇲
 
Security issue

lack of security protection

Fix: Ensure that your iPhone is updated to the latest iOS version, as updates often include security patches. Go to 'Settings' > 'General' > 'Sof... ⇲

can cause serious damage

Fix: If you suspect the app is causing issues, immediately uninstall it by following the steps outlined above. Monitor your device for any unusua... ⇲

Rescue + is used for scams

Fix: Be vigilant about the apps you install. Research any app before downloading it. Look for reviews and check the developer's credibility. OR... ⇲

susceptible to hacking

Fix: Enable two-factor authentication on your Apple ID for added security. Go to 'Settings' > [your name] > 'Password & Security' > 'Two-Factor A... ⇲
 
Support issue

does not resolve issues

Fix: If the app is not functioning as expected, try restarting your device. This can often resolve temporary glitches. OR Clear the app's cach... ⇲
 
Permissions issue

inability to control user device

Fix: Check for any device management profiles that may be controlling your device. Go to 'Settings' > 'General' > 'VPN & Device Management' and r... ⇲
 
Bugs issue

poor reliability

Fix: Ensure your device has enough storage and is running the latest iOS version. Go to 'Settings' > 'General' > 'Software Update' to check for u... ⇲

inadequate testing

Fix: If you encounter bugs, report them through the app's feedback option if available, or document them for your own records to track issues.... ⇲
 
Freezing issue

Rescue + freezes during use

Fix: Force close the app by double-tapping the home button (or swiping up from the bottom on newer models) and swiping the app off the screen. Th... ⇲
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 what users are saying
Bad experience
62.8%

Good experience
30.1%

Neutral
7.1%

~ from our NLP analysis of 183 combined software ratings.

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Cleaner: Phone Cleanup Storage

 Private Data Rescue + collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics