fix problems on Djezzy [iphone]

—— Run into issues on Djezzy? Get help pending when official support gets back to you!

Djezzy

Info:

company: Djezzy

: http://www.djezzy.dz/

: www.internet.djezzy.dz

Chat with our AI-based Djezzy Support

🛠️ Common Djezzy Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Djezzy takes a long time to open

Fix: 1. Clear the app cache: Go to Settings > General > iPhone Storage. Find the Djezzy app and tap on it. If there's an option to 'Offload App',... ⇲

Network connection issues reported

Fix: 1. Check your Wi-Fi or cellular data: Ensure that you have a stable internet connection. Go to Settings > Wi-Fi or Cellular and toggle it of... ⇲

Gameplay issue

Walk and win feature missing

Fix: 1. Update the app: Check if there is an update available for the Djezzy app in the App Store. Sometimes features are added in newer versions... ⇲

Cannot convert walking points to rewards

Fix: 1. Check app settings: Ensure that your account is properly set up to convert points. Go to the app settings and verify your account details... ⇲

Compatibility issue

Djezzy not working on iPhone 8

Fix: 1. Update iOS: Ensure your iPhone 8 is running the latest version of iOS. Go to Settings > General > Software Update and install any availab... ⇲

Djezzy not working on iPhone X

Fix: 1. Update iOS: Make sure your iPhone X is updated to the latest iOS version. Go to Settings > General > Software Update. OR 2. Force clos... ⇲

Djezzy not working on iPhone 11 Pro Max

Fix: 1. Update iOS: Check for any iOS updates by going to Settings > General > Software Update and install if available. OR 2. Reset the app:... ⇲

Bugs issue

Frequent bugs and crashes

Fix: 1. Update the app: Ensure you have the latest version of the Djezzy app by checking the App Store for updates. OR 2. Clear app cache: Go... ⇲

Error when converting steps to internet

Fix: 1. Check app permissions: Ensure the app has permission to access your health data. Go to Settings > Privacy > Health and check the Djezzy a... ⇲

Support issue

No option to report problems

Fix: 1. Use the app's help section: Check if there is a help or FAQ section within the app that may provide guidance on reporting issues. OR 2... ⇲

Features issue

Limited services provided

Fix: 1. Check for updates: Ensure you have the latest version of the app, as new services may be added in updates. OR 2. Explore alternative a... ⇲

Loading issue

Djezzy fails to load

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. Try switching between Wi-Fi and cellular data to s... ⇲

Djezzy does not open at times

Fix: 1. Force close the app: Swipe up from the bottom of the screen and pause, then swipe left or right to find the Djezzy app and swipe it up to... ⇲

Performance issue