fix problems on Arctic Spas [iphone]

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—— Run into issues on Arctic Spas? Get help pending when official support gets back to you!

Arctic Spas
Info:
company: Blue Falls Manufacturing Limited
: http://www.arcticspas.com
: www.arcticspas.com
Chat with our AI-based Arctic Spas Support
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Bugs issue

Inaccurate pH and chlorine readings

Fix: 1. Ensure that the SpaBoy probe is properly calibrated. Refer to the user manual for calibration instructions. 2. Clean the probe regularly... ⇲

No actual readings from SpaBoy probe

Fix: 1. Ensure that the SpaBoy probe is properly installed and submerged in the water. 2. Clean the probe to remove any debris that may be affect... ⇲
 
Notifications issue

No notifications received

Fix: 1. Check the notification settings for the app. Go to Settings > Notifications > Arctic Spas and ensure that notifications are enabled. 2. E... ⇲

Notifications do not come through

Fix: 1. Check the notification settings for the app. Go to Settings > Notifications > Arctic Spas and ensure that notifications are enabled. 2. E... ⇲
 
Freezing issue

Arctic Spas freezes often

Fix: 1. Close other apps running in the background to free up system resources. Double-tap the home button and swipe up on apps to close them. 2.... ⇲
 
Installation issue

Requires frequent reinstallation

Fix: 1. Check for updates regularly and install them to ensure you have the latest version of the app. 2. Clear your iPhone's cache by going to S... ⇲
 
UI issue

Clunky user interface

Fix: 1. Familiarize yourself with the app's layout by exploring all its features. Sometimes, a learning curve can make an interface seem clunky.... ⇲

Arctic Spas is not user-friendly

Fix: 1. Spend some time exploring the app to familiarize yourself with its layout and features. 2. Look for any user guides or tutorials provided... ⇲
 
Updates issue

Limited functionality compared to previous versions

Fix: 1. Review the app's update notes in the App Store to understand what features may have been removed or changed. 2. Explore the app thoroughl... ⇲
 
Customization issue

No timer for pump shut off

Fix: 1. Use a smart plug that can be controlled via an app to set a timer for your pump. This can serve as a workaround until the app includes th... ⇲

No color selection for lights

Fix: 1. Check the app settings to see if there is an option to customize light colors. Sometimes, this feature may be hidden in a submenu. 2. If... ⇲

No ability to schedule auto runs for jets

Fix: 1. Use a smart plug or timer that can be programmed to turn the jets on and off at specific times. 2. Manually operate the jets as needed un... ⇲
 
Login issue

Makes users log in every time

Fix: 1. Ensure that the 'Remember Me' option is checked when logging in. This should help retain your login information. 2. Check your iPhone's s... ⇲
 
Network issue

Difficult to connect to Wi-Fi

Fix: 1. Ensure that you are entering the correct Wi-Fi password. Double-check for typos. 2. Move closer to the router to improve the signal stren... ⇲

Requires circuit breaker reset to reconnect

Fix: 1. Check the spa's manual for troubleshooting steps related to connectivity issues. 2. Ensure that the spa's firmware is up to date, as upda... ⇲
 
Support issue

No option to report issues

Fix: 1. Look for a help or support section within the app that may provide a way to report issues. 2. Check the Arctic Spas website for a contact... ⇲
 
Compatibility issue

Arctic Spas does not work with iOS 17

Fix: 1. Check for updates in the App Store, as developers may release a compatible version for iOS 17. 2. If no update is available, consider dow... ⇲
 
Syncing issue

Arctic Spas does not save changes in real time

Fix: 1. Ensure that you are connected to a stable Wi-Fi network when making changes. A weak connection can prevent changes from being saved. 2. T... ⇲
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 what users are saying
Good experience
97.1%

Neutral
2.0%

Bad experience
0.9%

~ from our NLP analysis of 1,572 combined software ratings.

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 Private Data Arctic Spas collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics