—— Run into issues on Visionary Allergy Tracker? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your device's settings to ensure that the app has permission to stay logged in. Go to Settings > [Your Name] > iCloud > iCloud Drive a... ⇲
Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲
Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off the screen. The... ⇲
Fix: Go to Settings > Notifications, find the Visionary Allergy Tracker app, and toggle off 'Allow Notifications' and then back on. This can rese... ⇲
Fix: Go to Settings > Notifications, find the app, and toggle 'Allow Notifications' off and then back on. This can sometimes reset the notificati... ⇲
Fix: Check the settings within the app to see if there is an option to manually set or update office hours. If so, make sure the information is c... ⇲
Fix: Ensure that you have entered all relevant information correctly in the app. Go to the section where you input allergy shot details and doubl... ⇲
Fix: Ensure that you are consistently entering your shot information after each appointment. Regular updates can help maintain accurate tracking.... ⇲
Fix: Check the app's settings or help section for any FAQs or user guides that may provide assistance. Sometimes, there are built-in resources th... ⇲
Fix: If the app does not support multiple users, consider creating separate accounts for each user if possible. This may allow each user to have... ⇲
Fix: Check the app's official website or social media pages for any announcements or updates regarding support. Sometimes, developers provide inf... ⇲
Fix: Try accessing the support page directly through a web browser instead of the app. Search for the app's official website and look for a suppo... ⇲
Fix: Try pulling down on the screen within the app to refresh the data manually. This is a common gesture in many apps to trigger a refresh. OR... ⇲
Fix: After an OS update, check for updates for the app in the App Store. Developers often release updates to ensure compatibility with the latest... ⇲
Fix: Ensure that all devices are running the same version of the app. Check for updates in the App Store on each device and install any available... ⇲