fix problems on InMotion [iphone]

—— Run into issues on InMotion ? Get help pending when official support gets back to you!

inMotion by CNCBI

Info:

company: China CITIC Bank International Limited

: https://www.cncbinternational.com/personal/e-banking/en/index.jsp

: www.cncbinternational.com

Chat with our AI-based inMotion Support

🛠️ Common inMotion Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

inMotion displays a white screen

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhone X and later) to view the app switc... ⇲

inMotion crashes

Fix: 1. Update the app: Ensure you have the latest version of inMotion. Open the App Store, tap on your profile icon, and check for updates. If i... ⇲

Performance issue

poor IT performance

Fix: 1. Close background apps: Double-click the Home button (or swipe up from the bottom of the screen on iPhone X and later) to see apps running... ⇲

Compatibility issue

incompatibility with Chinese ID

Fix: 1. Check app settings: Open inMotion and navigate to the settings menu. Look for any options related to ID verification or region settings a... ⇲

Updates issue

inMotion version issues

Fix: 1. Check for updates: Open the App Store, tap on your profile icon, and scroll down to see if inMotion has an available update. If so, tap '... ⇲