fix problems on Ride Freebee [iphone]

​

—— Run into issues on Ride Freebee? Get help pending when official support gets back to you!

Ride Freebee
Info:
company: BeeFree, LLC
: https://ridefreebee.com
: ridefreebee.com
Chat with our AI-based Ride Freebee Support
   Hello! How can I assist you?  

characters left:
 
Bugs issue

Inaccurate ETA provided

Fix: Check your GPS settings. Ensure that location services are enabled for the app and that your device's GPS is functioning properly. You can d... ⇲

Unreliable map and tracking features

Fix: Ensure that your device's GPS is functioning properly. You can test this by using other map applications to see if they provide accurate loc... ⇲
 
Support issue

Drivers sometimes do not respond

Fix: If a driver does not respond, try canceling the ride and requesting again. This may connect you with a different driver who is more responsi... ⇲

Drivers may not arrive after accepting requests

Fix: If a driver does not arrive, you can cancel the ride and request again. This may connect you with a different driver who is more reliable.... ⇲

Poor communication from drivers

Fix: Use the in-app messaging feature to communicate with drivers directly. If this feature is not available, try calling the driver if the optio... ⇲

Inconsistent driver performance

Fix: Provide feedback through the app's rating system after each ride. This helps the company monitor driver performance and make improvements.... ⇲

Drivers may show favoritism

Fix: If you notice favoritism, try to request rides at different times or locations to see if the issue persists with different drivers. OR Pr... ⇲
 
Timeout issue

Ride Freebee times out and requires re-entry of information

Fix: Check your device's settings to ensure that background app refresh is enabled for Ride Freebee. Go to Settings > General > Background App Re... ⇲
 
Compatibility issue

Limited service area

Fix: Check the app for updates on service area expansions. Sometimes, service areas are updated, and you may find new options available. OR If... ⇲
 
Safety issue

Drivers distracted while driving

Fix: If you notice a driver being distracted, politely remind them to focus on the road. Safety should always be the priority. OR If you feel... ⇲
 
Feedback issue

No option to complain within the app

Fix: Use the rating system after your ride to provide feedback about your experience. This can help the company address issues with drivers. OR... ⇲
 
Permissions issue

Age restrictions limit user access

Fix: If you are under the age limit, consider using the app with a parent or guardian who meets the age requirement to request rides. OR Check... ⇲
 
Login issue

Ride Freebee does not remember login information

Fix: Check your device settings to ensure that the app is allowed to save passwords. Go to Settings > Passwords & Accounts and ensure that the ap... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
93.8%

Bad experience
5.0%

Neutral
1.2%

~ from our NLP analysis of 24,186 combined software ratings.

 Switch to these Alternatives:
GO Miami-Dade Transit
Tri-Rail
MetroConnect Miami-Dade
Miami Trolleys
Ride Circuit
Alto
Broward County Transit Mobile
SunPass
ResortPass
MyRide Broward

 Private Data Ride Freebee collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics