fix problems on Chartnote [iphone]

—— Run into issues on Chartnote ? Get help pending when official support gets back to you!

Chartnote Mobile

Info:

company: StatNote Inc

: https://help.chartnote.com/

: chartnote.com

Chat with our AI-based Chartnote Support

🛠️ Common Chartnote Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Does not capture irrelevant patient ramblings

Fix: To manage irrelevant patient ramblings, consider using a structured interview approach. Prepare a list of focused questions to guide the con... ⇲

Struggles with common medication names

Fix: If the app struggles with medication names, try speaking clearly and slowly when mentioning them. You can also spell out complex names or us... ⇲

Audio issue

Difficulty separating voices in conversations

Fix: To improve voice separation, try to record conversations in a quieter environment where background noise is minimized. Position the recordin... ⇲

Includes background noise in recordings

Fix: To reduce background noise, ensure that you are in a quiet environment when recording. Use noise-canceling microphones or apps that have noi... ⇲

May not recognize all medical terminology

Fix: When using medical terminology, speak clearly and consider breaking down complex terms into simpler components. This can help the app better... ⇲

Customization issue

Initial template setup can be time-consuming

Fix: To streamline the initial template setup, take some time to customize your templates in advance. Create a standard template that you can use... ⇲

Compatibility issue

Limited support for non-soap note formats

Fix: If you need to use non-SOAP note formats, consider creating a custom template that mimics the structure of your preferred format. This way,... ⇲

Network issue

Requires internet connection for full functionality

Fix: To mitigate the need for an internet connection, download any necessary resources or templates while you have access. This way, you can work... ⇲

Bugs issue

Occasional inaccuracies in transcription

Fix: To reduce inaccuracies, review the transcriptions immediately after recording. Make quick edits to correct any errors while the conversation... ⇲

Learning issue

Learning curve for new users

Fix: To ease the learning curve, take advantage of any tutorials or user guides provided within the app. Spend some time familiarizing yourself w... ⇲