fix problems on Caixin Global [iphone]

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—— Run into issues on Caixin Global? Get help pending when official support gets back to you!

Caixin Global
Info:
company: Caixin Global Limited
: http://service.caixin.com/usermanage/guestbookadd
: pay.caixinglobal.com
Chat with our AI-based Caixin Global Support
   Hello! How can I assist you?  

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Ads issue

Constant in-app ads

Fix: 1. Check if the app offers a premium subscription option that removes ads. If available, consider upgrading to the premium version for an ad... ⇲
 
Account issue

Inability to cancel subscription easily

Fix: 1. Open the App Store on your iPhone and tap on your profile picture in the top right corner. 2. Select 'Subscriptions' from the menu. 3. Fi... ⇲
 
Loading issue

Stories don’t fully load after logging in

Fix: 1. Log out of the app and then log back in. This can refresh your session and may resolve loading issues. 2. Ensure that you have a stable i... ⇲
 
Compatibility issue

No iPad version available

Fix: 1. Use the iPhone version of the app on your iPad. You can download the iPhone version from the App Store and run it in compatibility mode.... ⇲

Inconsistent performance across devices

Fix: 1. Ensure that all devices are running the latest version of the app. Check for updates in the App Store and install any available updates.... ⇲
 
Support issue

Poor customer service

Fix: 1. Check the app for any FAQ or help section that may provide answers to common issues. 2. If you need to contact customer service, try usin... ⇲
 
UI issue

Caixin Global does not scale well

Fix: 1. Check your device settings to ensure that the app is allowed to use the full screen. Go to Settings > Display & Brightness and adjust the... ⇲
 
Customization issue

Limited added value compared to competitors

Fix: 1. Explore the app's features thoroughly to ensure you are utilizing all available functionalities. Sometimes, features may not be immediate... ⇲
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 what users are saying
Good experience
90.7%

Bad experience
6.0%

Neutral
3.2%

~ from our NLP analysis of 216 combined software ratings.

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 Private Data Caixin Global collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics