fix problems on Sync [iphone]

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—— Run into issues on Sync ? Get help pending when official support gets back to you!

Sync Mobile
Info:
company: Bank Independent
: https://www.bibank.com/Personal/
: www.bibank.com
Chat with our AI-based Sync Support
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Compatibility issue

Cannot log in without iOS 16

Fix: 1. Update your iOS: If your device is compatible, go to Settings > General > Software Update and install iOS 16. This will allow you to use... ⇲

Sync does not support check writing

Fix: 1. Use alternative methods: If the app does not support check writing, consider using your bank's website or mobile banking features that ma... ⇲

Compatibility issues with older devices

Fix: 1. Check device compatibility: Verify that your device meets the minimum requirements for the latest version of Sync Mobile. This informatio... ⇲
 
Payments issue

Bill pay feature missing for individuals

Fix: 1. Check for updates: Ensure that you have the latest version of Sync Mobile installed, as features may be added in updates. Go to the App S... ⇲

Cannot change monthly payments through app

Fix: 1. Check for updates: Ensure you have the latest version of the app, as this feature may be added in a future update. Go to the App Store an... ⇲
 
Bugs issue

Inaccurate balance display

Fix: 1. Refresh the app: Pull down on the main screen of the app to refresh the data. This can help update the balance display to reflect the mos... ⇲

Fluctuating account balance accuracy

Fix: 1. Refresh the app: Pull down on the main screen to refresh the data. This can help update the balance to reflect the most current informati... ⇲
 
Updates issue

Navigation difficulties after update

Fix: 1. Familiarize yourself with the new layout: After an update, the app's interface may change. Spend some time exploring the app to understan... ⇲

No notice of changes before update

Fix: 1. Enable notifications: Go to the app settings and ensure that notifications are enabled. This may help you receive alerts about changes or... ⇲
 
UI issue

Limited visibility of transaction details

Fix: 1. Tap on transactions: Make sure to tap on individual transactions to see more details. Sometimes, the app only shows a summary until you s... ⇲
 
Freezing issue

Sync freezes or closes unexpectedly

Fix: 1. Restart your iPhone: A simple restart can often resolve freezing issues. Press and hold the power button, slide to power off, and then tu... ⇲
 
Support issue

No online support available

Fix: 1. Check the app for help sections: Look for a help or FAQ section within the app that may provide answers to common questions. 2. Search on... ⇲
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 what users are saying
Good experience
97.2%

Bad experience
1.7%

Neutral
1.1%

~ from our NLP analysis of 5,516 combined software ratings.

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 Private Data Sync collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location