fix problems on CieID [iphone]

—— Run into issues on CieID? Get help pending when official support gets back to you!

CieID

Info:

company: Istituto Poligrafico e Zecca dello Stato Spa

: https://www.cartaidentita.interno.gov.it/contatti/

: www.cartaidentita.interno.gov.it

Chat with our AI-based CieID Support

🛠️ Common CieID Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Incompatible with iPad Pro

Fix: Unfortunately, CieID is not designed to be compatible with iPad Pro. As a workaround, you can use an iPhone to access all the features of th... ⇲

QR code scanning issues

Fix: Ensure that the camera lens is clean and unobstructed. Dirt or smudges can interfere with the scanning process. Additionally, make sure you... ⇲

Registration issue

Activation process is confusing

Fix: To simplify the activation process, follow these steps: 1. Ensure you have a stable internet connection. 2. Open the app and select 'Activat... ⇲

Camera issue

ID scanning fails

Fix: Make sure you are using a well-lit area and that the ID is flat and not wrinkled. Hold the ID steady and ensure that the entire ID is within... ⇲

Bugs issue

CieID does not work reliably

Fix: Check for any available updates for the CieID app in the App Store. Developers often release updates to fix bugs and improve performance. To... ⇲

Settings issue