—— Run into issues on Uncaption? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart the App: Close the Uncaption app completely by swiping it away from the app switcher. Reopen the app and try selecting videos aga... ⇲
Fix: 1. Manual Editing: After generating subtitles, manually edit them within the app. Look for an option to edit or correct subtitles and make n... ⇲
Fix: 1. Check Purchase History: Go to your iPhone Settings > [Your Name] > Subscriptions. Ensure that your subscription to Uncaption is active an... ⇲
Fix: 1. Review Terms of Service: Familiarize yourself with the app's terms of service regarding refunds. This can help you understand the policie... ⇲
Fix: 1. Adjust Video Settings: Before uploading, check if the app allows you to adjust video settings such as aspect ratio or resolution. Look fo... ⇲
Fix: 1. Update iOS: Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available... ⇲