fix problems on Atlantis Rewards [iphone]

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—— Run into issues on Atlantis Rewards? Get help pending when official support gets back to you!

Atlantis Rewards – Gas & Perks
Info:
company: Atlantis Management Group LLC
: https://www.atlantismgmt.com
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Account issue

Multiple verification points do not communicate

Fix: Ensure that you are using the same email and phone number across all verification points. If you receive different codes or messages, try lo... ⇲

Cannot add Freshpay to account

Fix: Check if your Freshpay account is active and properly set up. Ensure that you are entering the correct Freshpay credentials in the app. If t... ⇲

No option to link checking account

Fix: Check the app's settings or payment options to see if there is a specific section for linking bank accounts. Sometimes, this option may be h... ⇲

Verification for age offers not working

Fix: Ensure that you are entering your date of birth correctly and in the required format. Sometimes, a simple typo can cause verification issues... ⇲
 
Registration issue

Password issues during signup

Fix: When creating a password, ensure it meets the app's requirements (e.g., length, special characters). If you encounter an error, try using a... ⇲

Registration issues with app

Fix: If you are having trouble registering, ensure that all required fields are filled out correctly. Double-check for any error messages that ma... ⇲
 
Privacy issue

Request for unnecessary documents

Fix: Review the document request carefully to see if any of the requested documents can be substituted with less sensitive information. If you be... ⇲
 
Login issue

Login errors after account setup

Fix: Double-check your login credentials for typos. Ensure that you are using the correct email and password combination. If you have forgotten y... ⇲

Atlantis Rewards logs out unexpectedly

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs that cause unexpected logouts. Check the App Store for any... ⇲
 
Payments issue

Inconsistent discount application

Fix: Before making a purchase, ensure that you have met all the requirements for the discount (e.g., minimum purchase amount, specific items). Ch... ⇲

Atlantis Rewards requires re-login for payment

Fix: Check your app settings to see if there is an option to stay logged in or remember your login details. Enable this feature if available to a... ⇲
 
Screen issue

Black screen after entering OTP

Fix: If you encounter a black screen after entering the OTP, try closing the app completely and reopening it. This can help refresh the app and r... ⇲
 
Network issue

API error when entering phone number

Fix: Ensure that you are entering your phone number in the correct format as specified by the app. Sometimes, specific formatting (like including... ⇲
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 what users are saying
Good experience
96.4%

Bad experience
2.5%

Neutral
1.0%

~ from our NLP analysis of 1,911 combined software ratings.

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 Private Data Atlantis Rewards collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data