fix problems on Frame Grab [iphone]

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—— Run into issues on Frame Grab? Get help pending when official support gets back to you!

Frame Grab
Info:
company: Tranquillity Base
: https://www.tranquillitybase.jp/FrameGrab_ios/FrameGrab_en.html
: www.tranquillitybase.jp
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Glitches issue

glitch with Live Photos

Fix: Make sure Live Photos are enabled in your iPhone settings. Go to Settings > Camera > Preserve Settings and ensure that Live Photo is turned... ⇲
 
Loading issue

does not load videos after update

Fix: Check your internet connection. Ensure you are connected to a stable Wi-Fi or cellular network, as poor connectivity can prevent videos from... ⇲

error loading videos

Fix: Ensure that the videos you are trying to load are in a supported format. Check the app's documentation for supported video formats and conve... ⇲
 
Screen issue

screen grab doesn’t always work

Fix: Ensure that you are following the correct procedure for taking a screen grab. Double-check the app's instructions or help section to confirm... ⇲
 
Ads issue

ads present

Fix: Consider using the app during off-peak hours when ads may be less frequent. This can help reduce the number of interruptions you experience.... ⇲

no ad-free option available

Fix: Check the app's settings or help section to see if there are any hidden options for ad removal that may not be immediately obvious. OR Co... ⇲
 
Compatibility issue

Frame Grab does not work on some devices

Fix: Check the app's compatibility with your device. Go to the App Store page for Frame Grab and look for the 'Compatibility' section to see if y... ⇲
 
Security issue

pop-up for ad removal may not be legitimate

Fix: Avoid clicking on any pop-ups that seem suspicious. Instead, navigate to the app's settings to see if there is a legitimate option for ad re... ⇲
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 what users are saying
Good experience
83.9%

Bad experience
16.1%

Neutral
0.0%

~ from our NLP analysis of 62 combined software ratings.

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 Private Data Frame Grab collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics