fix problems on 3D Model Viewer [iphone]

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—— Run into issues on 3D Model Viewer? Get help pending when official support gets back to you!

3D Model Viewer - AR View
Info:
company: 健 钟
: https://twitter.com/BelightenJames
: www.belighten.com
Chat with our AI-based 3D Model Viewer Support
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UI issue

models display incorrectly

Fix: 1. Verify that the file format of the model is supported by the app. Check the app documentation or settings for a list of compatible format... ⇲

UI is not user-friendly

Fix: 1. Familiarize yourself with the app's layout by exploring all menus and options. Take notes on where key features are located. 2. Look for... ⇲
 
Ads issue

ads fail to load properly

Fix: 1. Ensure that your internet connection is stable. Try switching between Wi-Fi and cellular data to see if the ads load properly on one conn... ⇲

ads not optimized for newer devices

Fix: 1. Check for any updates to the app that may address compatibility issues with newer devices. Go to the App Store and see if an update is av... ⇲
 
Compatibility issue

limited file format support

Fix: 1. Check the app's documentation for a list of supported file formats. If your file is not supported, consider converting it to a compatible... ⇲

3D Model Viewer does not work with certain file types

Fix: 1. Refer to the app's documentation to confirm which file types are supported. If your file type is not supported, consider converting it to... ⇲
 
Settings issue

no free trial available

Fix: 1. Look for promotional offers or discounts that may allow you to try the app at a reduced price. 2. Consider searching for alternative apps... ⇲

issues with lighting settings

Fix: 1. Check the app settings for any lighting or rendering options. Adjust these settings to see if it improves the model's appearance. 2. Ensu... ⇲
 
Syncing issue

cannot link to Dropbox

Fix: 1. Ensure that you have the Dropbox app installed and that you are logged in. Check the app permissions to ensure that 3D Model Viewer - AR... ⇲
 
Support issue

no support options available

Fix: 1. Look for a help or FAQ section within the app that may provide answers to common questions. 2. Search online for user forums or communiti... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
78.8%

Bad experience
18.3%

Neutral
2.9%

~ from our NLP analysis of 312 combined software ratings.

 Switch to these Alternatives:
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Pikaslice
eDrawings
OBJ & MTL Simple Viewer

 Private Data 3D Model Viewer collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. All Features: $5.99 include all features(Pro version)
  2. Large File Model: $1.99 View large model file
  3. Remove Ads: $1.99 Remove all the Ads
  4. Model & Screenshot Output: $1.99 Output 3d model and screenshots.
  5. Background from Album: $1.99 choose background image from album