fix problems on About Herbs [iphone]

—— Run into issues on About Herbs? Get help pending when official support gets back to you!

About Herbs

Info:

company: Memorial Sloan Kettering Cancer Center

: https://mskcc.org/apps

: mskcc.org

Chat with our AI-based About Herbs Support

🛠️ Common About Herbs Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Very small text size

Fix: To adjust the text size on your iPhone, go to 'Settings' > 'Display & Brightness' > 'Text Size'. Here, you can drag the slider to increase t... ⇲

About Herbs crashes after update

Fix: First, try restarting your iPhone. This can clear temporary glitches. If the problem persists, uninstall the app by pressing and holding the... ⇲

Search issue

Search function limited to name only

Fix: To work around this limitation, try using synonyms or alternative names for the herbs you are searching for. Additionally, consider using ex... ⇲

Search function not returning results

Fix: Ensure that you are entering the correct spelling of the herb or term you are searching for. Double-check for typos or variations in spellin... ⇲

UI issue

Interface difficult to navigate after update

Fix: Take some time to explore the app's new layout. Look for a tutorial or help section within the app that may guide you through the new interf... ⇲

No landscape mode support

Fix: If you prefer using landscape mode, you can try rotating your iPhone to see if the app responds. If it does not, you may need to use the app... ⇲

Bugs issue

Negative bias towards supplements

Fix: To mitigate this, cross-reference the information provided in the app with reputable sources or databases that focus on herbal supplements.... ⇲

Bookmarks function not working

Fix: Try restarting the app to see if this resolves the issue. If bookmarks are still not functioning, check if there are any updates available f... ⇲

Error when looking up information

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to cellular data or vice versa to see if the error... ⇲

Content issue

Missing common plants

Fix: To find information on common plants not included in the app, consider using alternative herb databases or websites that specialize in herba... ⇲

Limited herb content

Fix: To supplement the limited content, consider using additional resources such as books, websites, or other apps that provide more extensive in... ⇲

Network issue

Offline mode unavailable

Fix: To access information offline, consider downloading relevant content or articles from the app while you have internet access. This way, you... ⇲

Crashes issue

About Herbs crashes on startup

Fix: Force close the app by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the app off the screen. T... ⇲

Customization issue

Font size adjustment options missing

Fix: Check the app settings for any accessibility options that may allow you to adjust font size. If none are available, you can adjust the overa... ⇲