fix problems on IMistAway [iphone]

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—— Run into issues on IMistAway? Get help pending when official support gets back to you!

iMistAway
Info:
company: MistAway Systems, Inc.
: https://www.mistaway.com/category/imistaway/
: www.mistaway.com
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Notifications issue

Lacks email and iOS notifications for errors

Fix: Check the app settings to ensure notifications are enabled. Go to Settings > Notifications > iMistAway and make sure 'Allow Notifications' i... ⇲

No alerts for low or empty tank

Fix: Manually check the tank level regularly to avoid running out of misting fluid. Consider marking a calendar reminder for regular checks. OR... ⇲
 
Network issue

Frequent 'command not received' errors

Fix: Ensure that your iPhone is connected to a stable Wi-Fi network. A weak connection can cause communication issues with the app. OR Try res... ⇲

Gateway connectivity issues

Fix: Restart your Wi-Fi router and the misting system to refresh the connection. Ensure the gateway is within range of your Wi-Fi signal. OR C... ⇲
 
Bugs issue

Inaccurate misting status

Fix: Check the physical misting system to ensure it is functioning correctly. Sometimes, the issue may be with the hardware rather than the app.... ⇲

Inaccurate pressure readings

Fix: Inspect the misting system for any blockages or leaks that could affect pressure readings. Clean any filters or nozzles as necessary. OR... ⇲

iMistAway frequently broken

Fix: Regularly check for updates to the app and install them to ensure you have the latest bug fixes and improvements. OR Clear the app cache... ⇲
 
Account issue

Password reset issues

Fix: Ensure you are entering the correct email associated with your account. Check your spam folder for the reset email if you don't see it in yo... ⇲
 
Support issue

Unresponsive customer support

Fix: Check the app for any FAQs or help sections that may provide answers to common issues without needing to contact support. OR Look for use... ⇲

Requires dealer for maintenance

Fix: Refer to the user manual for any maintenance tasks you can perform yourself, such as cleaning filters or checking connections. OR Look fo... ⇲
 
Updates issue

Old schedules persist after updates

Fix: Manually delete old schedules from the app settings. Look for a section that lists all schedules and remove any outdated ones. OR Try log... ⇲

iMistAway stops working after iOS updates

Fix: Check for updates to the iMistAway app after an iOS update. Developers often release updates to ensure compatibility with the latest iOS ver... ⇲
 
Settings issue

No vacation mode

Fix: Create a custom schedule that mimics a vacation mode by setting misting times to your desired intervals while you are away. OR Consider u... ⇲
 
UI issue

iMistAway shows zero features

Fix: Ensure you are logged into your account correctly. Log out and log back in to refresh the app's features. OR Check for any app updates th... ⇲
 
Compatibility issue

No integrations with smart home platforms

Fix: Explore third-party automation apps like IFTTT or Homebridge that may allow you to create custom integrations with your smart home devices.... ⇲
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 what users are saying
Bad experience
48.1%

Good experience
37.0%

Neutral
14.8%

~ from our NLP analysis of 27 combined software ratings.

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 Private Data iMistAway collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics