fix problems on ProPublica [iphone]

—— Run into issues on ProPublica? Get help pending when official support gets back to you!

ProPublica

Info:

company: ProPublica

: https://www.propublica.org/contact/

: www.propublica.org

Chat with our AI-based ProPublica Support

🛠️ Common ProPublica Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No option to increase font size

Fix: Check if your iPhone's accessibility settings can help. Go to 'Settings' > 'Accessibility' > 'Display & Text Size'. Here, you can enable 'La... ⇲

ProPublica crashes on opening

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the ProPublica app off the... ⇲

UI issue

Pictures do not resize properly

Fix: Try rotating your device to see if the pictures resize correctly in landscape mode. Sometimes, the app may not handle portrait mode well.... ⇲

Clicking on headlines does not display stories

Fix: Try force closing the app and reopening it. This can sometimes resolve temporary glitches that prevent stories from loading. OR Check for... ⇲

ProPublica layout can be too simple for some users

Fix: Explore the app settings to see if there are any layout options or themes that can be adjusted to enhance your experience. OR Consider pr... ⇲

Customization issue

No dark mode

Fix: Check if your iPhone is set to dark mode. Go to 'Settings' > 'Display & Brightness' and select 'Dark'. Some apps automatically adjust to thi... ⇲

No bookmark function

Fix: Use the 'Share' feature to save articles. Tap the share icon and select 'Add to Reading List' or copy the link to save it for later. OR C... ⇲

Limited interactive content

Fix: Engage with the content by sharing articles or discussing them with friends to enhance your experience, even if the app itself is limited.... ⇲

Search issue

Search bar autofill not working

Fix: Try restarting the app. Close it completely and reopen it to see if the autofill feature starts working again. OR Check your internet con... ⇲

Updates issue

Headlines and stories do not update

Fix: Pull down on the main feed to refresh the content manually. This action often prompts the app to check for new stories. OR Check your int... ⇲

Older stories disappear from the app

Fix: Check if there is an archive or a 'Past Stories' section within the app that allows you to access older content. OR Consider saving impor... ⇲

Settings issue

ProPublica is in Spanish without clear language change option

Fix: Check your iPhone's language settings. Go to 'Settings' > 'General' > 'Language & Region' and ensure your preferred language is set to Engli... ⇲