fix problems on Gate Sentry [iphone]

—— Run into issues on Gate Sentry? Get help pending when official support gets back to you!

Gate Sentry

Info:

company: Gate Sentry

: http://GateSentry.com/contact-us/

: GateSentry.com

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🛠️ Common Gate Sentry Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Gate Sentry does not allow special characters and spaces in names

Fix: When entering names in the app, ensure that you only use alphanumeric characters (A-Z, 0-9) without any spaces or special characters. If you... ⇲

Inconsistent security protocols

Fix: Review the security settings within the app. Ensure that all security features are enabled, such as two-factor authentication if available.... ⇲

Security issue

Guards do not check IDs consistently

Fix: Implement a training session for guards that emphasizes the importance of checking IDs. Use role-playing scenarios to practice this process,... ⇲

Gates often left open

Fix: Conduct a review of the gate operation procedures with the guards. Ensure they understand the importance of securing the gates after use and... ⇲

Customization issue

No capability to schedule recurring access

Fix: As a workaround, manually set reminders in your calendar app to grant access at the desired times. This can help you keep track of when acce... ⇲

Updates issue

Recent updates caused app to stop working

Fix: Try uninstalling and then reinstalling the app. This can often resolve issues caused by updates that did not install correctly. Make sure to... ⇲

Crashes issue

Gate Sentry crashes after update

Fix: Clear the app's cache and data if the option is available in your iPhone settings. Go to Settings > General > iPhone Storage, find the app,... ⇲

Login issues persist

Fix: Double-check your login credentials to ensure they are entered correctly. If you have forgotten your password, use the 'Forgot Password' fea... ⇲

Notifications issue

Notification alert does not disappear

Fix: Try restarting the app. Close it completely by swiping up from the bottom of the screen (or double-clicking the home button) and then reopen... ⇲

Unable to view authorized names in notifications

Fix: Check the app settings to see if there is an option to display authorized names in notifications. If available, enable this feature to ensur... ⇲