fix problems on Fess [iphone]

​

—— Run into issues on Fess? Get help pending when official support gets back to you!

Fess - anonymous confessions
Info:
company: Moon Lab Inc
: https://getfess.com
Chat with our AI-based Fess Support
   Hello! How can I assist you?  

characters left:
 
Screen issue

Black screen when accessing friends feature

Fix: 1. Restart the app: Close the app completely and reopen it. This can sometimes resolve temporary display issues. 2. Check for updates: Ensur... ⇲
 
Bugs issue

Invitations to reveal confessions do not work

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as this is necessary for sending invitations. 2. Resend the... ⇲

Inconsistent pairing with users of similar age

Fix: 1. Check your profile settings: Ensure that your age and preferences are correctly set in your profile settings, as this can affect pairing.... ⇲
 
Verification issue

Verification process fails

Fix: 1. Check your internet connection: A weak or unstable connection can cause verification failures. Switch between Wi-Fi and cellular data to... ⇲
 
Privacy issue

Cannot delete accidental confessions

Fix: 1. Check for a delete option: Go to the confession you want to delete and look for a delete or remove option, usually represented by a trash... ⇲
 
Customization issue

Limited character space for typing

Fix: 1. Use abbreviations: If you are hitting the character limit, try to use shorter words or abbreviations to convey your message. 2. Break you... ⇲
 
UI issue

No follow button or comment section

Fix: 1. Explore app settings: Check if there are any settings that allow you to enable or access these features. Sometimes, they may be hidden in... ⇲

Confusing invitation process for revealing fesses

Fix: 1. Review the app's help section: Look for a help or FAQ section within the app that may clarify the invitation process. 2. Follow the promp... ⇲
 
Account issue

Issues with account recovery after changing devices

Fix: 1. Ensure you are using the same login credentials: Make sure you are entering the same email or phone number associated with your account w... ⇲
 
Features issue

Fess lacks essential features compared to similar platforms

Fix: 1. Explore all app features: Sometimes, features may be hidden or not immediately obvious. Take time to explore the app thoroughly to ensure... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
79.8%

Bad experience
10.6%

Neutral
9.6%

~ from our NLP analysis of 104 combined software ratings.

 Switch to these Alternatives:
Lit - See Who Likes You
Limelight - Get Famous
starmatch: chat with creators
Blue Fever - Self Care Support
reler
Tea AI
favorited
BeFake AI
Flame - Dating App & Chat
Glowed Up - Glow Up with AI

 Private Data Fess collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics