fix problems on Amartha [iphone]

—— Run into issues on Amartha? Get help pending when official support gets back to you!

Amartha - Pendanaan UMKM

Info:

company: PT. Amartha Mikro Fintek

: https://faq.amartha.com/hc/en-us

: amartha.com

Chat with our AI-based Amartha Support

🛠️ Common Amartha Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Amartha freezes while watching stream

Fix: 1. Close other applications: Double-click the home button (or swipe up from the bottom on newer iPhones) to see all open apps. Swipe up on a... ⇲

slow loading times

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find Amartha, and select 'Offload App'. This will remove the app but keep its... ⇲

Offline issue

limited offline functionality

Fix: 1. Download content for offline use: If the app allows, look for options to download videos or documents for offline viewing. This can usual... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Go to the App Store and check for any available updates for Amartha. Developers often release updates to fix bugs that ca... ⇲

Support issue

poor customer support

Fix: 1. Utilize in-app help: Check if the Amartha app has a help or FAQ section that can provide answers to common issues. 2. Use community forum... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > Amartha and ensure that notifications are enabled. Adjust the settings to a... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your iPhone is running the latest iOS version compatible with Amartha. Go to Settings > General > Softw... ⇲

UI issue

cluttered user interface

Fix: 1. Customize your view: Check if the app allows you to rearrange or hide certain elements in the interface. This can help streamline your ex... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Go through the app's settings to see if there are any hidden customization options that you may have missed. 2. Use thi... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background activity: Go to Settings > General > Background App Refresh and turn it off for Amartha to reduce battery usage. 2. Lowe... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

75.0%

Bad experience

18.8%

Neutral

6.3%

~ from our NLP analysis of 16 combined software ratings.

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Private Data Amartha collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Location
Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Contact Info