—— Run into issues on Kinedu? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the app's update notes to see if the community features have been replaced with new functionalities. If so, explore the new features t... ⇲
Fix: Take some time to explore the app's layout. Familiarize yourself with the main sections and features. You can also look for any tutorial vid... ⇲
Fix: Ensure that you are logged into the correct account that has the premium subscription. Check your account settings to confirm your subscript... ⇲
Fix: Check your payment method in the app store settings to ensure it is up to date. If there are any issues with your payment method, resolve th... ⇲
Fix: Navigate to your account settings in the app and look for subscription management options. Follow the prompts to cancel your subscription di... ⇲
Fix: Review the app's free content to see if there are any features or resources that can still be beneficial without a premium subscription. Som... ⇲
Fix: Make the most of the trial period by planning your usage ahead of time. Identify the features you want to explore and focus on those during... ⇲
Fix: Close the app completely and restart it. If the app continues to freeze, try restarting your iPhone to clear any temporary glitches that may... ⇲
Fix: Check your internet connection. A slow or unstable connection can cause loading issues. Try switching between Wi-Fi and mobile data to see i... ⇲
Fix: Check the app settings to ensure that notifications are configured correctly. Sometimes, notifications may not link to the intended content... ⇲
Fix: Adjust your notification settings within the app to limit promotional messages. Look for options to customize what types of notifications yo... ⇲
Fix: Double-check your login credentials to ensure they are entered correctly. If you have forgotten your password, use the 'Forgot Password' fea... ⇲
Fix: Check if there is an option to adjust the playback speed of the videos. Many video players allow you to speed up playback, which can help if... ⇲
Fix: Explore the app's categories or sections to find articles related to your interests. Sometimes, browsing can yield better results than searc... ⇲
Fix: Check the app for any help or FAQ sections that may provide guidance on how to access and utilize purchased classes. Sometimes, these resour... ⇲