fix problems on Salem News Channel [iphone]

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—— Run into issues on Salem News Channel? Get help pending when official support gets back to you!

Salem News Channel
Info:
company: Salem Communications
: https://support.zype.com/hc/en-us/requests/new
: salemnewschannel.com
Chat with our AI-based Salem News Channel Support
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Network issue

streaming stability issues

Fix: 1. Check your internet connection speed using a speed test app. If the speed is low, try moving closer to your Wi-Fi router or switching to... ⇲

stream stops and restarts inconsistently

Fix: 1. Check your internet connection to ensure it is stable. Switch between Wi-Fi and cellular data to see if the issue is related to connectiv... ⇲
 
Video issue

cannot play videos

Fix: 1. Ensure that your app is updated to the latest version. Go to the App Store, tap on your profile icon, and scroll to see if updates are av... ⇲
 
Audio issue

Salem News Channel goes silent when switching tasks

Fix: 1. Check if the app has permission to run in the background. Go to Settings > Salem News Channel and ensure Background App Refresh is enable... ⇲

no background audio option

Fix: 1. Check the app settings to see if there is an option to enable background audio. This may be found in the app's settings menu. 2. If no op... ⇲

loud commercials distort audio

Fix: 1. Adjust the volume before the commercial break to a lower level to minimize distortion. 2. Check if the app has a setting for ad volume co... ⇲
 
UI issue

navigation between live and on-demand options is difficult

Fix: 1. Familiarize yourself with the app layout. Spend a few minutes exploring the menus and options to understand where live and on-demand cont... ⇲

new version is not easily navigable

Fix: 1. Spend some time exploring the new layout. Familiarize yourself with the new features and where content is located. 2. Look for any tutori... ⇲
 
Crashes issue

crashes on Apple TV

Fix: 1. Restart your Apple TV by unplugging it from the power source for a few seconds and then plugging it back in. 2. Ensure that the Salem New... ⇲

crashes when selecting shows on iPad

Fix: 1. Close the app completely by swiping up from the bottom of the screen and swiping the app off the screen. 2. Restart your iPad by holding... ⇲
 
Slow issue

Salem News Channel is slow and heats up phone

Fix: 1. Close any unnecessary background apps to free up system resources. Double-tap the home button (or swipe up from the bottom) and swipe awa... ⇲
 
Notifications issue

notifications do not link to stories

Fix: 1. Check the notification settings for the app by going to Settings > Notifications > Salem News Channel. Ensure that notifications are enab... ⇲

alerts for outdated news

Fix: 1. Check the app settings to see if there is an option to customize notification preferences. Adjust them to receive alerts for the latest n... ⇲
 
Permissions issue

no access to certain hosts

Fix: 1. Check if the content is available in your region, as some hosts may have regional restrictions. 2. Explore the app for any alternative co... ⇲
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 what users are saying
Good experience
93.6%

Bad experience
3.6%

Neutral
2.7%

~ from our NLP analysis of 2,014 combined software ratings.

 Switch to these Alternatives:
Salem Podcast Network
The Charlie Kirk Show
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 Private Data Salem News Channel collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics