fix problems on Liven [iphone]

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—— Run into issues on Liven? Get help pending when official support gets back to you!

Liven: Discover yourself
Info:
company: Chesmint limited
: https://quiz.theliven.com/contact/
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Ads issue

Ads for upsells before accessing content

Fix: Look for an option to disable ads in the app settings, if available. This may reduce the frequency of upsell ads you encounter. OR Consid... ⇲

Misleading advertising

Fix: Focus on the features that are actually available in the app and try to make the most of them, rather than comparing it to the advertised fe... ⇲
 
Content issue

Basic content with little substance

Fix: Supplement your use of Liven with additional resources such as books, podcasts, or online courses that provide deeper insights into the topi... ⇲

Content is repetitive and unoriginal

Fix: Diversify your content consumption by seeking out other apps or platforms that offer unique perspectives or formats on similar topics. OR... ⇲

Lack of engaging content

Fix: Explore other content sources, such as podcasts or blogs, that align with your interests to supplement the app's offerings. OR Engage wit... ⇲

Overly simplistic for advanced users

Fix: Consider using the app in conjunction with more advanced tools or resources that cater to your level of expertise. OR Provide feedback wi... ⇲
 
Payments issue

Difficult to cancel subscription

Fix: Navigate to your iPhone's Settings > [Your Name] > Subscriptions. Find Liven in the list and select it to manage your subscription, includin... ⇲

Refund policy is restrictive

Fix: Review the app's terms of service to understand the refund policy better. If you believe you qualify for a refund, gather any necessary docu... ⇲

No free trial available

Fix: Look for promotional offers or discounts that may allow you to try the app at a reduced rate. Sometimes, apps offer limited-time trials thro... ⇲

High subscription cost for value provided

Fix: Evaluate your usage of the app and determine if it meets your needs. If not, consider canceling the subscription and exploring more cost-eff... ⇲

No clear instructions for refund process

Fix: Check the app's help section or website for any documentation regarding refunds. This may provide the necessary steps to follow. OR If yo... ⇲
 
UI issue

User interface is unintuitive

Fix: Spend some time exploring the app's features and layout. Familiarizing yourself with the interface can help you navigate it more easily over... ⇲

Inability to view previous entries

Fix: Check if there is a 'History' or 'Journal' section within the app that may allow you to access past entries. Sometimes, this feature is not... ⇲

Text cuts off on mobile

Fix: Try adjusting the text size in your iPhone's settings by going to Settings > Display & Brightness > Text Size. This may help with text visib... ⇲
 
Gameplay issue

Daily tasks are poorly designed

Fix: Provide feedback within the app, if possible, to suggest improvements for daily tasks. Meanwhile, consider creating your own daily task list... ⇲
 
Compatibility issue

Limited functionality compared to other apps

Fix: Identify the specific features you find lacking and look for alternative apps that specialize in those areas. This can help you find a more... ⇲
 
Support issue

Customer service is unresponsive

Fix: Check the app for any alternative support options, such as FAQs or community forums, which may provide answers to your questions without nee... ⇲
 
Onboarding issue

Confusing onboarding process

Fix: Take your time during the onboarding process and make notes of any steps that are unclear. This can help you navigate the app more effective... ⇲
 
Crashes issue

Liven crashes or fails to load

Fix: Ensure that your app is updated to the latest version by checking the App Store. Updates often include bug fixes that can resolve crashing i... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
75.0%

Bad experience
21.0%

Neutral
4.0%

~ from our NLP analysis of 7,440 combined software ratings.

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 Private Data Liven collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Liven Weekly with Trial: $7.99 Full access plan
  2. Liven Weekly Premium: $7.99 Full access plan
  3. Liven Yearly Premium: $49.99 Full access plan
  4. Liven Lifetime Premium: $99.99 Full access plan
  5. Liven Premium : $29.99 Unlock course, breathing exercise & sounds