fix problems on XinematiX [iphone]

—— Run into issues on XinematiX? Get help pending when official support gets back to you!

XinematiX

Info:

company: Harry Gohs

: https://www.virsyn.net/ios/xinematix.html

: www.virsyn.net

Chat with our AI-based XinematiX Support

🛠️ Common XinematiX Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot access purchased libraries

Fix: 1. Ensure you are logged into the correct account associated with your purchases. Go to the app settings and check your account details. If... ⇲

Charges for libraries but no access

Fix: 1. Verify your purchase history in the App Store to ensure that the transactions were completed. Go to Settings > [Your Name] > Subscription... ⇲

UI issue

Difficult navigation for sound selection

Fix: 1. Familiarize yourself with the app's layout by reviewing any available tutorials or user guides within the app. 2. Use the search function... ⇲

Reverb controls hidden

Fix: 1. Explore all menus and settings within the app to locate the reverb controls. Sometimes they may be nested under effects or advanced setti... ⇲

Audio issue

Inconsistent sound output

Fix: 1. Check your device's audio settings to ensure that the output is set correctly. Go to Settings > Sounds & Haptics and adjust the volume le... ⇲

Only first preset plays

Fix: 1. Check if the app is set to loop or repeat the first preset. Look for any settings related to playback modes. 2. Try selecting different p... ⇲

Sound stops abruptly

Fix: 1. Check your device's battery saver settings, as they may be affecting app performance. 2. Restart the app to see if this resolves the issu... ⇲

Bugs issue

Pitch bend wheel non-functional

Fix: 1. Check if the pitch bend wheel is enabled in the app settings. Sometimes features can be toggled on or off. 2. Restart the app to see if t... ⇲

Does not work as advertised

Fix: 1. Review the app's documentation or help section to ensure you are using it correctly. 2. Check for any updates that may address functional... ⇲

Performance issue

Max DSP reached quickly

Fix: 1. Reduce the number of active effects or sounds in your project to lower DSP usage. 2. Check if there are any settings to optimize performa... ⇲

Crashes issue

XinematiX crashes frequently

Fix: 1. Ensure that your device's operating system is up to date. Go to Settings > General > Software Update. 2. Clear the app's cache if the opt... ⇲

Payments issue

Overpriced sound packs

Fix: 1. Look for sales or discounts on sound packs within the app or on the developer's website. 2. Consider exploring free or lower-cost alterna... ⇲

Loading issue

Library loading issues

Fix: 1. Ensure you have a stable internet connection, as loading libraries may require data. 2. Try restarting the app to refresh the loading pro... ⇲

Support issue

Tech support unhelpful

Fix: 1. Look for user forums or community groups where other users may have shared solutions to similar issues. 2. Search for FAQs or troubleshoo... ⇲

Memory issue

High memory usage

Fix: 1. Close other apps running in the background to free up memory. 2. Regularly clear the app's cache if the option is available. OR 3. Con... ⇲

Customization issue

Limited free presets

Fix: 1. Explore the app for any hidden or unlockable presets that may not be immediately visible. 2. Check for any promotional offers or events t... ⇲