fix problems on Shpock [iphone]

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—— Run into issues on Shpock? Get help pending when official support gets back to you!

Shpock: Buy & Sell Marketplace
Info:
company: finderly GmbH & Co KG
: https://www.shpock.com/en-gb/faq
: www.shpock.com
Chat with our AI-based Shpock Support
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Support issue

Outdated help information

Fix: For immediate assistance, check the app's FAQ section for the most common issues. If the information seems outdated, try searching for solut... ⇲

Slow customer support response

Fix: To expedite your support request, provide as much detail as possible in your initial message. Include screenshots, your account information,... ⇲

Inability to contact support directly

Fix: Use the in-app help feature to submit a request. If this is not available, look for an email address or a contact form on the Shpock website... ⇲

Non-existent tech support

Fix: Utilize community forums or social media groups where other users may share solutions to common tech issues. This can be a valuable resource... ⇲
 
Loading issue

Shpock reloads interrupting user input

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs and improve performance. Go to the App Store, search for Sh... ⇲
 
Ads issue

Limited options for editing or deleting ads

Fix: To edit an ad, go to your profile, select 'My Ads', and choose the ad you want to edit. If you cannot find the edit option, ensure you are l... ⇲
 
Security issue

Fake items allowed for sale

Fix: When browsing listings, always check the seller's profile and reviews. Report any suspicious items or sellers to the app to help improve the... ⇲
 
Account issue

Account restrictions for returning items

Fix: Familiarize yourself with the app's return policy before making a purchase. If you encounter restrictions, review the terms and conditions t... ⇲
 
Notifications issue

Unwanted notification ads

Fix: To manage notifications, go to your device settings, find Shpock, and adjust the notification preferences. You can disable specific notifica... ⇲
 
Privacy issue

Insecure user data handling

Fix: Review the app's privacy policy to understand how your data is handled. If you have concerns, consider limiting the personal information you... ⇲
 
UI issue

Poor design and user experience

Fix: Provide feedback through the app's feedback feature, detailing specific areas of the design that you find challenging. This can help the dev... ⇲

Invisible pictures in listings

Fix: If you encounter invisible pictures, try refreshing the app or clearing the cache. Go to your device settings, find Shpock, and select 'Clea... ⇲
 
Messages issue

No function for deleting messages

Fix: If you cannot delete messages, check if there is an option to archive or hide them instead. This can help manage your inbox without deleting... ⇲
 
Features issue

No shipping function

Fix: If you need to ship items, consider using a third-party shipping service. You can arrange shipping directly with the buyer after the sale is... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
79.4%

Bad experience
16.5%

Neutral
4.0%

~ from our NLP analysis of 618 combined software ratings.

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cPro: Used Stuff Marketplace

 Private Data Shpock collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Search History
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Premium Membership: $9.49 No more ads, more photos & free promotions
  2. Bump - Home 3 Days: $2.99 Stand out of the crowd.
  3. Standard Membership: $0.99 Enjoy Shpock without ads
  4. Boost for 3 days: $4.99 Push your item to the top once per day
  5. Top Search Boost for 3 days: $7.99 Push your item to the top once per day
  6. VIP Highlight: $2.99 Stand out of the crowd and draw more attention to your item.
  7. Boost for 7 days: $3.99 Push your item to the top once per day
  8. Combo Package for 10 days: $8.99 Stand out of the crowd and draw more attention to your item.
  9. Boost for 3 days: $3.99 Push your item to the top once per day
  10. Boost for 7 days: $5.99 Push your item to the top once per day