fix problems on FFSB Rochester [iphone]

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—— Run into issues on FFSB Rochester? Get help pending when official support gets back to you!

FFSB Rochester
Info:
company: First Federal Savings Bank
: https://www.firstfederalbanking.com/Contact-Us.aspx
: www.firstfederalbanking.com
Chat with our AI-based FFSB Rochester Support
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Security issue

Invalidates passwords frequently

Fix: 1. Use a Password Manager: Consider using a password manager to generate and store strong passwords. This can help you avoid frequent invali... ⇲
 
Account issue

Locks users out weekly

Fix: 1. Enable Two-Factor Authentication: If available, enable two-factor authentication for added security, which may help prevent lockouts. 2.... ⇲

Difficult to track account balance

Fix: 1. Use Account Summary Feature: If available, navigate to the account summary or dashboard feature within the app to get a clearer view of y... ⇲

Randomly locks users out

Fix: 1. Check for Security Alerts: Log in to your account via a web browser to check for any security alerts or notifications that may explain th... ⇲
 
Login issue

Does not remember TouchID

Fix: 1. Re-enable TouchID: Go to Settings > Touch ID & Passcode, and ensure that the FFSB Rochester app is enabled under 'Use Touch ID for.' If i... ⇲
 
Crashes issue

FFSB Rochester restarts unexpectedly

Fix: 1. Free Up Storage: Go to Settings > General > iPhone Storage and delete unnecessary apps or files to ensure you have enough storage space,... ⇲

FFSB Rochester closes upon opening

Fix: 1. Restart Your Device: A simple restart can often resolve issues with apps crashing on startup. 2. Clear App Cache: Go to Settings > Genera... ⇲
 
Updates issue

Slow updates on transactions

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue persi... ⇲
 
Network issue

Becomes unavailable often

Fix: 1. Check Server Status: Visit the FFSB website or social media pages to see if there are any reported outages or maintenance periods. 2. Res... ⇲

Frequent downtime

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue persi... ⇲
 
Payments issue

Cannot choose payment allocation

Fix: 1. Review Payment Settings: Go to the payment settings within the app to see if there are options for payment allocation that you may have m... ⇲

Difficulty adding new payees

Fix: 1. Follow Step-by-Step Instructions: Carefully follow the app's instructions for adding payees. Ensure all required fields are filled out co... ⇲

Error codes when accessing payments

Fix: 1. Note the Error Code: Write down the error code and search for it in the app's help section or online to find specific solutions. 2. Resta... ⇲
 
UI issue

Inconsistent app format

Fix: 1. Update the App: Ensure you are using the latest version of the app, as updates may address formatting issues. 2. Restart the App: Close t... ⇲
 
Support issue

Tech support issues with features like Zelle

Fix: 1. Review Help Section: Check the app's help section for FAQs or guides related to Zelle and other features. 2. Use Alternative Payment Meth... ⇲

Lack of clear instructions for features

Fix: 1. Explore Help Section: Navigate to the help or support section within the app for guides and FAQs that may clarify feature usage. 2. Searc... ⇲
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 what users are saying
Good experience
95.2%

Bad experience
3.2%

Neutral
1.6%

~ from our NLP analysis of 856 combined software ratings.

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 Private Data FFSB Rochester collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics