fix problems on LumenX [iphone]

—— Run into issues on LumenX? Get help pending when official support gets back to you!

LumenX - Human Design

Info:

company: Mara Apps

: https://lumenx.aidaform.com/contact-us-form

: lumenx.app

Chat with our AI-based LumenX Support

🛠️ Common LumenX Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

AI chat feature not responsive

Fix: 1. Restart the App: Close the LumenX app completely and then reopen it. This can often resolve temporary glitches. 2. Check Internet Connec... ⇲

Daily insights and weekly predictions not updating

Fix: 1. Check App Settings: Open the LumenX app and navigate to the settings menu. Ensure that notifications and updates are enabled. 2. Refresh... ⇲

Compatibility issue

Compatibility feature lacks clarity and accuracy

Fix: 1. Review Compatibility Settings: Go to the compatibility feature in the app and ensure that all necessary inputs (birth date, time, and loc... ⇲

Inconsistent compatibility reports

Fix: 1. Verify Input Data: Double-check that the birth details entered for both individuals are accurate and consistent. 2. Use Alternative Tool... ⇲

Account issue

Difficult cancellation process

Fix: 1. Navigate to Account Settings: Open the LumenX app, go to your account settings, and look for subscription or billing options. 2. Follow... ⇲

Support issue

Customer support unresponsive

Fix: 1. Check Support Channels: Ensure you are using the correct support channels provided by the app, such as in-app support or official email.... ⇲

Refund requests ignored

Fix: 1. Document Your Request: Keep a record of your refund request, including dates and methods of communication. 2. Use App Store Refund Proce... ⇲

Payments issue

Charges without consent

Fix: 1. Review Subscription Details: Go to your account settings in the app and check your subscription details to understand the charges. 2. Ca... ⇲

UI issue

LumenX lacks clarity and understanding

Fix: 1. Explore Help Section: Look for a help or FAQ section within the app that may provide additional context and explanations for features. 2... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

66.7%

Bad experience

28.2%

Neutral

5.1%

~ from our NLP analysis of 39 combined software ratings.

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Private Data LumenX collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Purchases
- Contact Info
- Identifiers
- Usage Data

Cost of Subscriptions

Weekly with trial : $5.99 Weekly subscription with 3-day trial
1 Year without trial : $49.99 Yearly subscription with all features
3 Months without trial : $29.99 Three-month subscription with all features
1 Week without trial : $5.99 Weekly subscription with all features