fix problems on General Electric Credit Union [iphone]

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—— Run into issues on General Electric Credit Union? Get help pending when official support gets back to you!

General Electric Credit Union
Info:
company: General Electric Credit Union
: https://www.gecreditunion.org/home/home
: www.gecreditunion.org
Chat with our AI-based General Electric Credit Union Support
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Slow issue

Slow loading on Monday mornings

Fix: Try clearing the app's cache. Go to Settings > General > iPhone Storage, find the GE Credit Union app, and select 'Offload App'. This will r... ⇲
 
Notifications issue

No push notifications for transactions

Fix: Check your notification settings. Go to Settings > Notifications > GE Credit Union and ensure that Allow Notifications is turned on. Also, c... ⇲
 
UI issue

Difficult to navigate for older users

Fix: Encourage older users to use the accessibility features on their iPhone. Go to Settings > Accessibility and explore options like Larger Text... ⇲

Too much information clutter in the app

Fix: Customize your app settings if possible. Some apps allow you to hide or prioritize certain features to reduce clutter. OR Consider using... ⇲
 
Payments issue

Complicated loan and credit card payments

Fix: Look for a 'Help' or 'FAQ' section within the app that may provide step-by-step instructions for making payments. This can clarify the proce... ⇲

Redirects to external site for payments

Fix: Check if there is an option within the app to set up payments directly without being redirected. This may be found in the payment settings.... ⇲

Cannot pay car payment through the app

Fix: Verify if the car payment option is available in the app settings or payment section. Sometimes, specific payments may be hidden under diffe... ⇲

Difficult loan payment process

Fix: Look for a dedicated loan payment section in the app. This may simplify the process compared to navigating through multiple menus. OR Con... ⇲

Confusing payment options

Fix: Take time to explore the payment section of the app. Familiarizing yourself with the layout can help clarify the options available. OR Lo... ⇲
 
Bugs issue

Calendar causes late fees

Fix: Set reminders on your phone's calendar for payment due dates. This can help ensure you don't miss payments even if the app's calendar is not... ⇲

Two-day hold on check deposits

Fix: Plan your deposits accordingly. If you know a check will take two days to clear, deposit it earlier to avoid issues with timing. OR Consi... ⇲

General Electric Credit Union errors displaying information

Fix: Clear the app's cache by offloading it as mentioned earlier. This can help resolve issues with displaying outdated or incorrect information.... ⇲

Mobile deposit rejections after acceptance

Fix: Double-check that the check meets all deposit requirements (e.g., proper endorsement, legibility). If it doesn't, it may be rejected despite... ⇲

Limited transfer capabilities

Fix: Review the app's transfer options to ensure you are using the correct method for the type of transfer you want to make (e.g., internal vs. e... ⇲
 
Search issue

Limited ATM locations

Fix: Use the app's ATM locator feature to find the nearest ATM. If the app is not showing locations, try refreshing the app or checking your loca... ⇲
 
Camera issue

Mobile check deposit feature not working

Fix: Ensure that your camera lens is clean and that you are in a well-lit area when taking pictures of the check. Poor lighting can cause the fea... ⇲
 
Login issue

Login issues due to account status

Fix: Check your internet connection. A weak connection can cause login issues. Switch between Wi-Fi and cellular data to see if it resolves the p... ⇲
 
Freezing issue

General Electric Credit Union freezes and shows errors

Fix: Force close the app and restart it. If the app continues to freeze, consider uninstalling and reinstalling it to clear any corrupted data.... ⇲
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 what users are saying
Good experience
95.3%

Bad experience
2.5%

Neutral
2.2%

~ from our NLP analysis of 5,699 combined software ratings.

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 Private Data General Electric Credit Union collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location