fix problems on Soulway [iphone]

—— Run into issues on Soulway? Get help pending when official support gets back to you!

Soulway - Daily Bible Verse

Info:

company: Matsvei Svetlak

: https://soulway.app/support/

Chat with our AI-based Soulway Support

🛠️ Common Soulway Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Soulway freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button and swiping up on the Soulway app. 2. Restart your iPhone by holding down the... ⇲

slow loading times

Fix: 1. Clear the app's cache by going to Settings > General > iPhone Storage > Soulway and selecting 'Offload App'. This will free up space with... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app to the latest version available in the App Store. Developers often release updates to fix bugs that cause crashes. 2. Rest... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download specific content for offline use if the app allows it. Look for a download option within the app settings or on the content page... ⇲

Support issue

poor customer support

Fix: 1. Check the app's FAQ or help section for common issues and solutions. This can often provide immediate answers without needing to contact... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Go to Settings > Notifications > Soulway and ensure that notifications are enabled. Check that the alert style is set to your preference... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app layout by exploring each section. Take note of where key features are located. 2. Look for a tutorial o... ⇲

Customization issue

lack of customization options

Fix: 1. Explore the app settings thoroughly to see if there are any hidden customization options that you may have missed. 2. Use any available t... ⇲

Battery issue

high battery consumption

Fix: 1. Check battery usage by going to Settings > Battery and see how much battery Soulway is consuming. If it's high, consider limiting your us... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check the app's requirements in the App Store to ensure your device meets the necessary specifications. If your device is outdated, consi... ⇲