fix problems on Magic Color [iphone]

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—— Run into issues on Magic Color ? Get help pending when official support gets back to you!

Magic Color by Number－Painting
Info:
company: ZiMAD
: https://zimad.com/support/
: zimad.com
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Ads issue

purchased ad removal does not eliminate ads

Fix: 1. Verify purchase: Go to the app settings and check if your ad removal purchase is recognized. If not, try restoring purchases by tapping t... ⇲
 
Updates issue

progress resets after updates

Fix: 1. Backup your progress: Before updating, take screenshots of your progress or note it down. This way, you can track your progress manually.... ⇲

not enough new content added

Fix: 1. Check for updates: Regularly check for app updates that may add new content. 2. Explore user-generated content: If available, look for us... ⇲
 
Loading issue

Magic Color does not load

Fix: 1. Check internet connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data. 2. Restart the ap... ⇲
 
UI issue

touch recognition is inconsistent

Fix: 1. Clean your screen: Use a microfiber cloth to clean your iPhone screen, as dirt or smudges can affect touch sensitivity. 2. Adjust touch s... ⇲
 
Customization issue

limited color options

Fix: 1. Explore in-app purchases: Check if there are additional color packs available for purchase in the app. 2. Use color mixing: If the app al... ⇲

missing features like color selection

Fix: 1. Explore settings: Check the app settings to see if there are options to enable or customize color selection features. 2. Use existing fea... ⇲
 
Payments issue

subscription model limits access to new pictures

Fix: 1. Check for free content: Look for any free pictures that may be available without a subscription. 2. Explore trial options: If available,... ⇲
 
Syncing issue

no sync across devices

Fix: 1. Check for account login: Ensure you are logged into the same account on all devices. 2. Use cloud save: If the app has a cloud save featu... ⇲

inability to restore purchases across devices

Fix: 1. Ensure account login: Make sure you are logged into the same account on both devices. 2. Use restore purchases option: Look for a 'Restor... ⇲
 
Slow issue

lag while coloring

Fix: 1. Close background apps: Double-tap the home button and swipe up on apps to close them, freeing up resources for the coloring app. 2. Resta... ⇲

slow loading times

Fix: 1. Clear app cache: If the app allows, clear the cache in the app settings to improve loading times. 2. Restart your device: This can help c... ⇲
 
Gameplay issue

lack of variety in completed puzzles

Fix: 1. Explore all available puzzles: Ensure you have completed all available puzzles before expecting new content. 2. Check for updates: Regula... ⇲
 
Support issue

no way to contact developers

Fix: 1. Check app settings: Look for a 'Help' or 'Support' section in the app settings that may provide contact information. 2. Visit the app's w... ⇲
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 what users are saying
Good experience
90.9%

Bad experience
6.8%

Neutral
2.3%

~ from our NLP analysis of 1,093 combined software ratings.

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 Private Data Magic Color collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Location
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Coloring 1 week subscription: $7.99 No ADS, bonus, unlimited pictures to color
  2. Coloring by number NO Ads: $4.99 Relax and Paint by number! REMOVE ADS
  3. Coloring 1 month subscription: $19.99 No ADS, bonus, unlimited pictures to color
  4. First Accelerator - Coloring: $3.99 Color boombs, rainbows, loupes to easy paint
  5. Second Accelerator - Coloring: $1.99 Color boombs, rainbows, loupes to easy paint
  6. Color with Big Pack of Stars: $9.99 Collect stars to Color by number
  7. Coloring: Small Pack of Stars: $2.99 Paint and Collect stars to Color by number
  8. Coloring 1 year subscription: $99.99 No ADS, bonus, unlimited pictures to color
  9. Color: Medium Pack of Stars: $5.99 Paint and Collect stars to color by number