fix problems on Clarity [iphone]

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—— Run into issues on Clarity? Get help pending when official support gets back to you!

Clarity: CBT Self Help Journal
Info:
company: Inquiry Health LLC
: https://www.thinkwithclarity.com/
: www.thinkwithclarity.com
Chat with our AI-based Clarity Support
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Payments issue

Subscription pricing is high

Fix: 1. Evaluate your needs: Assess which features you truly need and if they justify the cost. If not, stick with the free version or look for a... ⇲

AI chat feature locked behind paywall

Fix: 1. Utilize free resources: Look for free AI chat alternatives or mental health resources online that can provide similar support without a c... ⇲

Difficult to navigate subscription options

Fix: 1. Review the app’s FAQ: Check the app’s help section or FAQ for guidance on navigating subscription options. 2. Take screenshots: If you f... ⇲
 
Settings issue

Inability to edit past journal entries

Fix: 1. Use a workaround: Instead of editing, create a new entry that reflects your updated thoughts or feelings about the past entry. This way,... ⇲
 
Updates issue

Content library is small

Fix: 1. Explore external resources: Look for additional mental health resources, articles, or journals online that can supplement the app’s conte... ⇲

Prompts may not be sufficient for deeper reflection

Fix: 1. Supplement with external prompts: Look for online resources or books that provide deeper journaling prompts to enhance your reflection pr... ⇲
 
Audio issue

Audio quality issues

Fix: 1. Check your device settings: Ensure that your iPhone’s volume is turned up and that there are no audio restrictions enabled in Settings >... ⇲
 
Gameplay issue

Streak feature can be discouraging

Fix: 1. Set realistic goals: Adjust your journaling goals to be more achievable, which can help reduce pressure and make the streak feature feel... ⇲
 
Network issue

Requires internet connection for full functionality

Fix: 1. Download content: If the app allows, download any content or features you can access offline before you lose internet connectivity. 2. U... ⇲

Lack of offline access

Fix: 1. Use alternative apps: Consider using other journaling apps that offer offline access for times when you don’t have internet connectivity.... ⇲
 
Customization issue

Limited customization options

Fix: 1. Use existing features creatively: Even with limited customization, try to use the available features in unique ways to personalize your e... ⇲
 
Compatibility issue

Not suitable for ADHD task management

Fix: 1. Use reminders: Utilize your iPhone’s built-in reminders or calendar apps to help manage tasks alongside the journaling app. 2. Break tas... ⇲

Inconsistent user experience across devices

Fix: 1. Sync settings: Ensure that your app settings are synced across devices by logging into the same account on each device. 2. Update all de... ⇲
 
Privacy issue

Data privacy concerns

Fix: 1. Review privacy settings: Go to the app’s settings and review any privacy options available to ensure your data is protected. 2. Use pseu... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
97.4%

Neutral
1.7%

Bad experience
1.0%

~ from our NLP analysis of 26,299 combined software ratings.

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 Private Data Clarity collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Pro Mode: $69.99 Unlock all therapy content & mood tracking!
  2. Pro Mode: $59.99 Year-long subscription to Pro Mode
  3. Clarity Pro Mode: $69.99 Unlock all CBT journaling & mood tracking!
  4. CBT Thought Diary Pro Mode: $69.99 Unlock all therapy content & mood tracking!
  5. Pro Mode: $69.99 Unlock all therapy content & mood tracking!
  6. CBT Thought Diary Pro Mode: $69.99 Unlock all therapy content & mood tracking!
  7. Pro Mode: $9.99 Pro Mode unlocks a ton of bonus features!
  8. Pro Mode: $29.99 Thank you for trying out Pro Mode!
  9. Pro Mode: $59.99 Year-long subscription to Pro Mode
  10. Pro Mode: $29.99 Annual subscription to Pro Mode