fix problems on PanTiltZoom [iphone]

—— Run into issues on PanTiltZoom? Get help pending when official support gets back to you!

PanTiltZoom

Info:

company: Worldwide Missionary Outreach

: http://pantiltzoom.cam/support

: pantiltzoom.cam

Chat with our AI-based PanTiltZoom Support

🛠️ Common PanTiltZoom Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Lacks live video feed

Fix: Ensure that your camera is properly connected to the app. Check the network settings and make sure that both the camera and the iPhone are o... ⇲

No iris control

Fix: If your camera supports iris control, check the camera settings within the app to see if there is an option to enable it. If not, consult th... ⇲

Bugs issue

Inconsistent preset reliability

Fix: Recreate the presets by carefully following the steps to set each one. Make sure to save each preset after adjusting the camera to the desir... ⇲

Camera issue

Delay in camera movement

Fix: Check your network connection. A weak Wi-Fi signal can cause delays in camera movement. Try moving closer to the router or using a Wi-Fi ext... ⇲

No ability to adjust gain and exposure

Fix: Check if your camera has manual settings that can be adjusted directly on the device. If so, use those settings to control gain and exposure... ⇲

Zooms to infinity with presets

Fix: Manually adjust the zoom level after selecting a preset to ensure it is set to the desired level. Save this adjusted setting as a new preset... ⇲

Customization issue

No option to highlight current preset

Fix: Create a visual cue for yourself by using a notepad or a digital note on your phone to keep track of which preset you are currently using. T... ⇲

No custom text or images for presets

Fix: Use a separate note-taking app to label your presets with custom text or images. This can help you remember what each preset is for without... ⇲

UI issue

Thin directional buttons

Fix: Try using a stylus or a capacitive pen to improve precision when using the directional buttons. This can help you navigate more accurately w... ⇲

UI is plain and lacks visual appeal

Fix: Customize your device's display settings to improve visibility, such as increasing contrast or changing the background color if the app allo... ⇲

Settings issue

No standby mode button

Fix: As a workaround, you can manually turn off the camera or put it in a low-power mode if available. Check the camera's settings for any power-... ⇲

No import/export settings for presets

Fix: Manually document your presets in a note-taking app or spreadsheet. This way, you can recreate them if you need to reinstall the app or swit... ⇲

Cannot save zoom and focus settings without pan/tilt position

Fix: Adjust the camera to the desired pan/tilt position, then set the zoom and focus before saving the preset. This ensures all settings are capt... ⇲

Compatibility issue

No support for iPad split screen

Fix: Use the app in full-screen mode on your iPad. While split-screen is not supported, you can still use the app effectively by switching betwee... ⇲

Updates issue

No updates in several years

Fix: Check the app store for any available updates and ensure your app is up to date. If no updates are available, consider looking for alternati... ⇲