fix problems on Cobb County Public Library [iphone]

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—— Run into issues on Cobb County Public Library? Get help pending when official support gets back to you!

Cobb County Public Library
Info:
company: Cobb County Government
: http://www.yourlibraryapp.com/CobbCountyPublicLibrary
Chat with our AI-based Cobb County Public Library Support
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Search issue

Error messages when searching

Fix: 1. Check your internet connection. If it's weak or unstable, try switching to a different network or resetting your router. 2. Clear the app... ⇲
 
Camera issue

Barcode reader not functioning

Fix: 1. Ensure that your camera is functioning properly by testing it in the Camera app. If the camera works, try restarting the Cobb County Publ... ⇲

Scanning unavailable

Fix: 1. Ensure that the app has permission to access your camera. Go to Settings > Privacy > Camera and check the app's permissions. 2. Restart t... ⇲

Unable to add barcodes

Fix: 1. Ensure that you are logged into your account. If you are not, log in to access the barcode feature. 2. Restart the app and try adding the... ⇲
 
Network issue

Can't connect to server

Fix: 1. Check your internet connection. If you're on Wi-Fi, try switching to mobile data or vice versa. 2. Restart the app and try again. If the... ⇲
 
Account issue

Inability to manage account

Fix: 1. Ensure you are logged into the app. If you are not, try logging in again. 2. If you are logged in but cannot access account management fe... ⇲

No access to holds

Fix: 1. Ensure you are logged into your account. If you are not, log in to access your holds. 2. If you are logged in and still cannot access hol... ⇲
 
Bugs issue

Catalog stopped working

Fix: 1. Check your internet connection. A weak connection can cause the catalog to fail. 2. Restart the app to see if that resolves the issue.... ⇲

Incorrect due dates

Fix: 1. Check if you are logged into the correct account. Sometimes, users may have multiple accounts. 2. If you are logged in correctly, try ref... ⇲
 
Screen issue

Black screen on launch

Fix: 1. Restart your iPhone to clear any temporary glitches. 2. Try uninstalling and reinstalling the app to fix any corrupted files. OR 3. Ch... ⇲
 
Crashes issue

Cobb County Public Library crashes after updates

Fix: 1. Restart your iPhone to clear any temporary issues. 2. Check for any additional updates in the App Store, as a subsequent update may fix t... ⇲
 
Login issue

No login screen

Fix: 1. Restart the app to see if the login screen appears. 2. If it still doesn't appear, try uninstalling and reinstalling the app. OR 3. Ch... ⇲
 
Freezing issue

Cobb County Public Library freezes

Fix: 1. Force close the app by swiping it off the screen and then reopen it. 2. Restart your iPhone to clear any temporary glitches. OR 3. If... ⇲
 
Support issue

No response from developers

Fix: 1. Check the app's FAQ or help section for common issues and solutions. 2. Look for community forums or user groups where you can find solut... ⇲
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 what users are saying
Bad experience
77.6%

Good experience
14.9%

Neutral
7.5%

~ from our NLP analysis of 67 combined software ratings.

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 Private Data Cobb County Public Library collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data